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Top Hospitality Customer Success & Experience Jobs in New York City, NY

Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York City, NY, USA
Easy Apply
120K-180K Annually
Expert/Leader
120K-180K Annually
Expert/Leader
Agency • On-Demand • Professional Services • Sales • Software • Travel • Hospitality
The Head of Advisor Success will mentor top-performing advisors, enhance community engagement, oversee programming, manage operations, and represent Fora within the industry, ensuring advisor growth and success.
Top Skills: Business-In-A-Box SolutionCutting-Edge Technology
Reposted 2 Days AgoSaved
Remote
United States
80K-128K Annually
Mid level
80K-128K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.
Reposted 19 Days AgoSaved
Remote
US
Mid level
Mid level
eCommerce • Marketing Tech • Software • Travel • Hospitality
The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.
Top Skills: Data AnalysisHospitality Technology
Reposted 11 Days AgoSaved
In-Office
New York, NY, USA
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Payments • Software • Hospitality
As a Customer Success Manager, you'll build relationships with key stakeholders, ensure customer satisfaction, lead onboarding and support, and channel feedback to improve the product.
Top Skills: AISaaS
13 Days AgoSaved
In-Office
New York City, NY, USA
30-30 Hourly
Entry level
30-30 Hourly
Entry level
Hospitality
The IT Support Specialist ensures smooth IT operations, provides guest support, maintains technology standards, and assists with network security.
Top Skills: Active DirectoryDesktop OsHotel SystemsIt SystemsNetwork Support
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Reposted 15 Days AgoSaved
Easy Apply
In-Office
New York City, NY, USA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
Co-Working Space or Incubator • Real Estate • Hospitality
The Regional Hospitality Training Manager conducts in-person training for customer-facing teams, provides coaching, drives performance, and enhances engagement by developing service campaigns, ensuring high hospitality standards across all managed buildings.
17 Days AgoSaved
In-Office
New York, NY, USA
70K-90K Annually
Junior
70K-90K Annually
Junior
Internet of Things • Real Estate • Hospitality • PropTech • Automation
The Customer Activation Specialist will oversee customer onboarding and support, ensuring a seamless experience from contract to go-live, while collaborating on process improvements.
Top Skills: Crm SystemsHubspotIntercomNotionZendesk
Reposted 25 Days AgoSaved
In-Office
New York, NY, USA
18-20 Hourly
Junior
18-20 Hourly
Junior
Food • Hospitality
The Product Demo Associate engages with guests to share product stories, assist with inquiries, recommend items, and execute tastings while supporting events and team communication.
Reposted YesterdaySaved
Remote
United States
Mid level
Mid level
Travel • Hospitality
The Destination Specialist will design and book customized travel experiences for clients, ensuring high-quality service and in-depth knowledge of South America.
Top Skills: ExcelWord
Reposted YesterdaySaved
Remote
United States
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.
Top Skills: SaaSShopify
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