Top Hospitality Customer Success & Experience Jobs in New York City, NY

The Head of Advisor Success will mentor top-performing advisors, enhance community engagement, oversee programming, manage operations, and represent Fora within the industry, ensuring advisor growth and success.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Aman Customer Engagement Specialist will welcome guests and manage all guest correspondence related to hotel services, ensuring an exceptional guest experience.

Supervise front office operations, ensuring exceptional guest service, managing team performance, and overseeing payroll and training programs.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

The Membership Consultant is responsible for generating and maintaining a quality membership base, conducting tours, handling paperwork, and executing member retention programs while providing excellent customer service.

The Director of Customer Success will lead a team to enhance customer experience for restaurant brands through data-driven insights, building processes and scalability as the company grows.

The Customer Activation Specialist will oversee customer onboarding and support, ensuring a seamless experience from contract to go-live, while collaborating on process improvements.

The Assistant Director will support camp operations, supervising activities, managing safety and wellness, and training camp staff while fostering a self-directed environment for children aged 4-12.

The Customer Success Manager will manage customer relationships, oversee onboarding, analyze success metrics, and collaborate with teams to enhance service delivery.