Top Internet of Things Customer Success & Experience Jobs in New York City, NY

The Senior Account Sales Representative sells products to residential customers through door-to-door solicitation and events, enhancing customer experience and meeting sales goals.

The Analyst is responsible for analyzing customer behavior to improve retention and increase customer lifetime value through data-driven insights and collaboration across functions.

As a Customer Success Manager, you will manage customer portfolios, drive product adoption, collaborate with teams, and ensure customer satisfaction and retention.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The Bilingual Customer Support Specialist will assist customers with billing, escalated inquiries, and provide exceptional service across channels. Responsibilities include mentoring team members, managing high-volume workloads, and identifying trends to improve customer experience.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.

The Junior Social Media Intern collaborates with the Creative team to create and publish engaging content across various social media platforms to enhance brand visibility and engagement.

The Solutions Architect will manage technical relationships with key customers, drive onboarding, troubleshoot complex issues, and advise on integrations while influencing product direction through collaboration across teams.

The Account Manager will manage relationships with mid-market customers, driving retention and engagement while collaborating with internal teams to enhance customer experience.

Manage UGC ambassador programs to create content for awareness and conversion, analyze performance, and optimize strategies for user growth.

Provide high-level technical support to federal customers, ensuring satisfaction through ownership of issues, strong networking knowledge, and excellent customer service.

The Enterprise Customer Onboarding Specialist leads the post-sale onboarding for new customers, ensuring adoption and satisfaction with the SaaS platform through strategic training and collaboration with internal teams.