Top Pharmaceutical Customer Success & Experience Jobs in New York City, NY

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

Manage a large IDN customer relationship, act as customer advocate, resolve complex issues, lead cross-functional projects, implement process improvements, deliver analytics and business reviews, and drive strategic account plans to improve customer experience and capture savings.

The Engagement Manager will manage enterprise life sciences client relationships, drive client outcomes, provide strategic advice, collect feedback to improve offerings, and mentor junior staff.

The Welcome Coordinator welcomes patients, manages check-ins, schedules appointments, handles phone communications, and ensures a clean environment, aiming for an excellent patient experience.

The Senior Account Executive manages client accounts, develops creative briefs, ensures client satisfaction, and leads internal meetings while fostering team collaboration.

Lead regional clinical application efforts for radiopharmaceutical products in the Northeast: build KOL/HCP relationships, provide technical training and support for imaging/therapy workflows, support field research and clinical trials, ensure compliance with regulations and company policies, and provide on-site and congress-based scientific support.

The Customer Experience Associate resolves inquiries from clinics, troubleshoot issues, coordinates with teams, and advocates for patients, while improving operational processes.

The Growth Operations Manager will build scalable operations, develop systems and playbooks, and automate growth functions in collaboration across departments.

The Account Director will manage client relationships, lead EHR optimization projects, and collaborate with cross-functional teams to enhance health IT solutions.

The Front Desk Receptionist greets visitors, manages communications, performs administrative duties, and ensures smooth office operations while providing customer service.