Top Pharmaceutical Customer Success & Experience Jobs in New York City, NY

The Welcome Coordinator at Oak Street Health welcomes patients, manages appointments, handles administrative tasks, and ensures a positive patient experience.

The Account Supervisor oversees brand management, supervises junior staff, and maintains client relationships, ensuring high-quality agency output and strategic recommendations.

The Strategic Account Manager leads growth and strategy for WIC and DME accounts, managing contracts, relationships, and performance to drive revenue.

As a Junior Solutions Architect at Tabz, you will provide technical support, manage customer inquiries, and collaborate with teams to enhance customer experiences with pharmacy integrations and payments.

Lead regional clinical application efforts for radiopharmaceutical products in the Northeast: build KOL/HCP relationships, provide technical training and support for imaging/therapy workflows, support field research and clinical trials, ensure compliance with regulations and company policies, and provide on-site and congress-based scientific support.

The Director of Client Success manages client relationships, oversees account management, and leads a team to improve service quality and client satisfaction in pharmacy benefits.

As a Customer Success Specialist, you'll enhance customer feedback and relationships through program adoption, training, and collaboration with sales and technical teams to drive account value and loyalty.

The Referral Specialist will manage a network of referring physicians, ensuring effective collaboration and documentation while providing training and support throughout the referral process.

The Claims Resolution Specialist handles claim disputes, researches problems, updates records, and ensures timely adjustments, focusing on customer service and quality.

The Enrollment Coordinator guides prospective patients through Ophelia's enrollment process, addressing barriers to treatment and enhancing patient engagement using data-driven approaches.