Top Senior Level Fintech Customer Success & Experience Jobs in New York City, NY

Lead and empower a large onboarding team, driving operational excellence, shaping customer onboarding strategies, and utilizing AI solutions for efficiency.

Manage the implementation of group benefit solutions for clients, ensuring timely delivery and client satisfaction while collaborating with various stakeholders.

The VP/Principal will drive growth in services for Agentic Commerce and AI solutions, focusing on high-performing teams, sales strategies, and customer relationships.

The Account Manager will build and maintain relationships with existing customers, identify growth opportunities, and ensure customer satisfaction while collaborating with internal teams.

Manage relationships with key sellers in the Food and Beverage sector, grow account-based revenue, and provide tailored solutions to meet customer needs, while ensuring high-level client service and operational efficiency.

The Sr. Relationship Manager will develop strategic relationships with key clients, ensuring client retention and driving growth through effective communication and collaboration with cross-functional teams.

Manage relationships with enterprise clients, provide strategic guidance, resolve complex issues, and identify growth opportunities while ensuring client satisfaction.

As a Senior Software Engineer at Kensho, you will engage with customers, ensuring effective use of AI solutions, while delivering technical expertise and support throughout the sales process.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The role involves supporting Aladdin clients, resolving technical inquiries, partnering with development teams, and improving user experience through process enhancements. It requires engaging stakeholders and identifying product improvement opportunities.