Top Senior Level Healthtech Customer Success & Experience Jobs in New York City, NY

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Head of Client Success will lead the Client Success function, drive client outcomes, develop teams, and shape programs to enhance customer satisfaction and revenue for Sage's solutions.

The Group Account Manager will manage and expand Freed's B2B customer base, ensuring satisfaction and onboarding of medical groups while identifying expansion opportunities.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

Lead and manage a team focused on customer experience and operational efficiency, developing workflows, analyzing performance data, and fostering a supportive culture.

As a Strategic Accounts Director, you'll manage relationships with major healthcare clients, driving engagement and retention while ensuring success through strategic planning and execution.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.

As a Lead Client Facing Analyst, you will design and implement decision automation programs for PaaS clients while analyzing data, enhancing automation performance, and ensuring client satisfaction.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.