Top Senior Level Healthtech Customer Success & Experience Jobs in New York City, NY

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Associate Principal, Partner Success will manage partner relationships, ensuring satisfaction, identifying growth opportunities, and collaborating with internal teams for strategy improvement.

The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

Manage the sales process, build relationships with clients, support the sales team, and maintain sales records. Strong technical knowledge is essential to succeed.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

The Engagement Manager will oversee customer experiences post-sale, leading onboarding, managing relationships, solving operational issues, and driving expansion and retention in a healthcare environment.

The Senior Communications Manager will develop and execute communications strategies for fundraising and media engagement, enhancing company visibility and brand awareness in fintech and AI-driven technology.

The Engagement Manager will manage enterprise life sciences client relationships, drive client outcomes, provide strategic advice, collect feedback to improve offerings, and mentor junior staff.