Top Senior Level Healthtech Customer Success & Experience Jobs in New York City, NY

The role involves supporting the implementation of Incision's solutions in hospitals, providing training, ensuring data quality, and collaborating with customers to improve the Incision Assist app.

As a Senior Informatics Technical Specialist, you will deliver software solutions, manage integration processes, and provide consulting services in clinical diagnostics, ensuring customer satisfaction.

The Strategic Account Manager leads account partnerships with major health systems, focuses on revenue generation, develops strategies, and builds strong client relationships to drive growth.

The Senior Manager - Client Services will manage key client relationships in the life sciences sector, driving strategies to maximize ROI, ensuring account retention, and influencing product development based on client needs.

The Director of Customer Success will build and lead the RCM Success team, establish customer engagement protocols, define metrics for success, and ensure proactive account management and customer feedback loops to enhance product and service delivery.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Senior Network Account Manager develops provider networks, enhances provider satisfaction through education, and implements initiatives for healthcare delivery improvement, while ensuring compliance and effective communication within the team.

The Director of Customer Success at Movn Health drives referral growth and engagement with healthcare partners, focusing on revenue strategy and relationship-building while handling a full post-sale lifecycle.

Lead and manage the global customer support function, establishing strategies, standards, and architecture for exceptional member support across markets. Drive transformation and performance metrics while integrating AI to enhance service delivery and team efficiency.

The Account Director will manage a segment of RealSelf providers, focusing on revenue retention and growth through data-driven insights and strategic advisory. Responsibilities include analyzing performance, fostering partnerships, and optimizing provider success in the marketplace.