Top Senior Level Insurance Customer Success & Experience Jobs in New York City, NY

The Experience Strategist connects customer insights to business strategies, facilitating decision-making, optimizing user experiences, and ensuring alignment across teams. Responsibilities include research synthesis, journey mapping, and industry trend analysis to enhance customer interaction with the enterprise.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.

The Solutions Specialist will serve as an expert in Employee Benefits, providing strategic solutions, support, and presentations to clients while collaborating across teams.

The Solutions Delivery Principal leads solution design focused on customer success, bridges business and technology, and ensures effective communication with technical teams and customers.

As a Senior Claims Compliance Analyst, manage compliance practices, monitor regulatory changes, develop controls, and provide training to ensure adherence to insurance regulations.

The Account Executive manages client relationships in affluent personal lines, prepares marketing strategies, negotiates terms with carriers, and oversees accurate information maintenance.

The National Client Executive manages client relationships for national accounts, drives retention and growth, and develops strategies for client success while ensuring high customer satisfaction.

Manage a book of business by providing excellent customer service, handling renewals, and addressing deficiencies with clients. Build relationships and adhere to internal protocols.

The Senior Network Account Manager develops provider networks, enhances provider satisfaction through education, and implements initiatives for healthcare delivery improvement, while ensuring compliance and effective communication within the team.