Top Senior Level Insurance Customer Success & Experience Jobs in New York City, NY

As a Senior Claims Compliance Analyst, manage compliance practices, monitor regulatory changes, develop controls, and provide training to ensure adherence to insurance regulations.

The Director of Quality and Continuous Improvement leads quality assurance and process improvement, leveraging AI and analytics, while aligning initiatives with company goals and building a skilled QA team.

This role focuses on administering Salesforce, optimizing processes, and supporting cross-functional teams to enhance efficiency and data management across the organization.

Lead a team of Forward Deployed Engineers and Technical Program Managers to deliver technical solutions for customer accounts, ensuring implementation timelines and business outcomes are met while driving process improvements.

As a Claims Consultant, investigate and manage specialty claims related to asbestos and other toxic torts, ensuring compliance with guidelines and handling settlements and negotiations.

The Senior Client Experience Specialist drives operational readiness and client enablement across AgencyBloc solutions, collaborating with cross-functional teams to enhance client experiences and improve internal processes.

The Account Manager maintains client relationships, handles service requests, manages renewals, conducts presentations, and ensures compliance with regulations in employee benefits.

As a Proposal Analyst III, you will manage multiple RFPs, lead project processes, and develop compelling proposal materials to acquire and retain clients.

The Director of Customer Support leads the team to enhance member experience, focusing on customer satisfaction, scalability, and efficiency while managing operations and integrating AI tools.

The role requires a senior insurance billing expert to lead pre-sales efforts, partner with sales teams, conduct discovery discussions, and demonstrate solutions to modernize billing for insurers.