Top Healthtech Jobs in New York City, NY

Manage client relationships and drive adoption of Sage’s care platforms within senior living communities. Monitor engagement and usage data, identify at-risk clients and improvement opportunities, train community leaders, and provide data-driven recommendations that improve operational efficiency and ROI. Collaborate with Client Success, Product, Support, Sales, and Marketing teams to communicate feedback, resolve challenges, and enhance onboarding and customer experience.

Own the infrastructure powering machine learning and AI agent platforms across company and customer cloud environments. Build GitOps-driven deployments, secure multi-tenant Kubernetes sandboxes, hardened CI/CD pipelines, restricted-egress partner environments, and reliable GPU training and inference systems. Collaborate with ML engineers and scientists while implementing observability, SLOs, cost controls, and on-call operations across GCP and AWS.

Owns the design, implementation, monitoring, and scaling of core operational workflows and processes. Identifies efficiency and automation opportunities, leads cross-functional initiatives with product, engineering, payer, and customer experience teams, and uses data analysis to drive actionable insights and business outcomes. The role serves as an operational bridge to product and data teams while supporting high-quality execution and company growth.

Provide compassionate customer support to students, families, therapists, and school partners through SMS, email, and phone. Resolve cases end to end, coordinate appointments and therapist matching, manage sensitive care situations, document interactions, and collaborate cross-functionally. Identify recurring issues, improve workflows and documentation, review AI-assisted responses, and recommend product and operational improvements. The role is hybrid in New York City and requires three office days weekly.

Leads quantitative and qualitative Medicaid policy research from project scoping through dissemination. Oversees data acquisition and analysis, monitors state and federal policy changes, develops briefs and presentations, conducts stakeholder interviews, supervises research staff, manages external collaborators, and translates findings into actionable recommendations for policymakers, providers, advocates, and the public.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Lead Sailor Health’s B2C creative strategy and performance marketing engine. Own the creative roadmap, testing strategy, patient storytelling, and performance analysis across Meta, Google, and YouTube. Build and manage an internal team of designers, editors, copywriters, creators, freelancers, and agencies. Establish scalable creative systems, use AI to increase production speed, and ensure brand consistency and HIPAA-compliant healthcare marketing.

Supports revenue growth by prospecting new clients, expanding existing accounts, conducting client and brand research, preparing presentations and RFPs, managing sales activities in Salesforce, crafting communications, and participating in client and agency meetings. The intern helps initiate outreach, articulate the company’s value proposition, and build client relationships while supporting senior sales leaders.

Leads pre-sales solution development for enterprise biotech R&D customers. Partners with account executives and internal teams to discover requirements, model scientific data, design solutions integrating Benchling with existing technology environments, and deliver persuasive demonstrations. Advises scientific and IT leaders, addresses objections, contributes customer insights to product roadmaps, develops reusable solution content, and mentors other solution consultants. Requires regular onsite customer visits near Tarrytown, NY and 25–30% travel.

Partner with enterprise revenue leadership throughout the client lifecycle. Analyze clinic billing, claims, and payment data; identify revenue opportunities; build ROI models and executive-ready narratives; guide deal strategy; support implementation; prepare internal teams; monitor risks; and communicate measurable client value during ongoing business reviews.