Top Healthtech Jobs in New York City, NY

Provides bilingual customer support to students, parents, therapists, school counselors, and insurance partners. Owns support cases, resolves issues, identifies recurring friction, recommends product improvements, and builds CX processes and documentation. Collaborates with Operations and cross-functional teams to improve the mental healthcare experience. The role is hybrid in New York City and requires fluent Spanish and English plus at least two years of startup operations or customer experience experience.

Analyze and optimize growth channels through CAC, funnel, retention, cohort, and unit economics modeling. Monitor campaigns, design experiments, launch new channels and markets, improve analytics systems, and create scalable playbooks. Partner with clinical operations, product, legal, agencies, and provider partnership teams to expand access to healthcare for Medicare beneficiaries.

Lead and mature the companys information security program: maintain ISMS and certifications, run SOC operations (SIEM/EDR), integrate security into SDLC, manage vulnerability and incident response, oversee third-party/vendor risk, conduct security testing and training, and support regulatory cybersecurity QMS documentation and submissions for FDA, EU MDR, NIST standards.

Leads an analytics engineering team responsible for scalable, governed data models, semantic layers, BI frameworks, and self-service analytics. Owns the dbt, Snowflake, and Looker ecosystem; establishes standards for data modeling, testing, documentation, metrics, and governance. Partners with technical and business stakeholders to translate requirements into data products, present insights to executives, and deliver reliable analytics assets. Manages resources, mentors team members, drives project delivery, and ensures data quality, compliance, and consistency across reporting tools.

Owns end-to-end implementation delivery for healthcare payment integrity clients, including requirements gathering, platform configuration, claims data integration, validation, troubleshooting, project planning, risk management, stakeholder communication, and go-live handoff. Partners with Engineering, Product, and clinical teams while developing scalable implementation methodologies, templates, and best practices.

Design and maintain scalable full-stack applications using C#, .NET, SQL Server, Angular, and Azure. Build serverless ETL and event-driven workflows with Azure Functions and messaging services. Lead architecture discussions, promote testing, CI/CD, observability, and infrastructure-as-code, and collaborate with product, data, RPA, and business teams. Participate in code reviews and incident response while mentoring junior developers and ensuring reliability, security, and performance.

Develop and optimize advanced SQL transformations, stored procedures, ETL workflows, and data-quality processes for large Medicaid claims and health-related social needs datasets. Build reproducible, documented data pipelines; calculate healthcare quality, equity, and disparity metrics; conduct code reviews; and collaborate with stakeholders to turn complex data into visualizations and policy insights.

Design data-rich workflows, interfaces, visualizations, and controls for brokers, agency leaders, and internal operations teams. Conduct user research, translate complex data into intuitive experiences, partner with Product, Engineering, and Data from discovery through launch, contribute to Spark’s design system, and incorporate AI into design workflows.

Own high-volume creative production across social-first video, landing pages, responsive email, decks, collateral, and partner assets. Translate marketing briefs into finished, on-brand deliverables while following healthcare compliance rules. Edit and version performance ads, design mobile-first pages in Figma, build email templates, and maintain reusable brand systems. The role requires fast execution, consistency across formats, and collaboration with marketing and partner teams.

Lead technical direction and architecture across telehealth, EHR, patient and clinician systems. Be a hands-on principal engineer writing production code, set engineering standards, mentor and direct offshore teams, own reliability and security (HIPAA/compliance), drive AI adoption, hire and build the onshore engineering org, and partner with the CEO to translate business and clinical needs into technical plans.