Top Customer Success & Experience Jobs in New York City, NY

As a Client Partner, you'll drive customer adoption, provide product expertise, solve issues, and foster relationships to ensure clients maximize Hebbia's AI platform benefits.

The Publisher Account Manager will optimize publisher relationships, upsell to clients, monitor metrics, and improve performance through strategic planning and data analysis.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

As a Commercial Account Manager, drive revenue by managing post-sales activities and building strong client relationships, ensuring clients maximize value from the Navan platform. Responsibilities include onboarding, account renewal, and cross-selling products.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Provide exceptional client support via phone, email, and chat. Collaborate with internal teams to resolve client issues, develop support materials, and optimize processes. Manage client relationships and train new staff effectively.

As a Customer Engineer at Hex, you'll enhance customer experience by onboarding new clients, advising on data strategies, and fostering long-term success through effective communication and technical guidance.

Lead the GTM Process and Tooling team by designing and implementing GTM systems, driving process automation, and ensuring data quality across Sales, Marketing, and Revenue Operations. Manage a team of analysts and collaborate with various departments for operational excellence.

The Senior Onboarding Associate manages customer onboarding processes for small businesses, ensuring accuracy and addressing challenges during account setup and training.

Lead complex enterprise customer implementations, manage relationships, oversee data migrations, and navigate operational challenges, driving successful outcomes at Trayd.