Top Customer Success & Experience Jobs in New York City, NY

The Client Services Associate supports institutional clients by ensuring their operational needs are met, enhancing client satisfaction through proactive service, troubleshooting, and system onboarding.

Lead and manage Account Management team, develop partnerships, optimize campaigns, analyze data, and mentor staff in a fast-paced sales environment.

The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.

Manage relationships with Square's largest Food & Beverage sellers, promoting account growth through tailored solutions and strategic insights. Drive customer satisfaction and serve as a liaison to product teams.

The Client Value Partner (CVP) will lead customer engagements, drive business transformation using Celonis, and manage relationships with C-level executives to ensure success and value realization.

The Manager, Omni Channel Training will develop and lead training strategies for retail channels, ensuring the alignment of training initiatives with business objectives, and optimizing learning tools and content.

The Support Analyst in Financial Operations monitors client transactions, handles inquiries, utilizes Zendesk for managing requests, supports liquidity management, and optimizes operational processes.

The Senior Solutions Engineer will drive growth for Cloudflare's Developer Platform through sales strategy, optimizing deals, training sales teams, and contributing to strategic vision.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.