Top Customer Success & Experience Jobs in New York City, NY

The Enterprise Premium Support Specialist provides high-touch technical support to enterprise customers, resolves complex issues, and collaborates with teams to enhance customer success and product adoption.

The role involves supporting Aladdin clients, resolving technical inquiries, partnering with development teams, and improving user experience through process enhancements. It requires engaging stakeholders and identifying product improvement opportunities.

The Technical Account Manager supports and optimizes EHR integrations for Enterprise clients, ensuring system stability and enhancing client success through proactive technical support and troubleshooting.

The Manager, Client Services - Programmatic leads a team, manages programmatic campaigns, and drives client success through mentorship and strategic insights.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The Senior Partner Manager at Vercel manages strategic partner relationships, executes partnership strategies, drives revenue growth, and fosters executive-level connections for mutual success.

The role involves engaging startups, educating them on Vercel's platform, and collaborating with the sales team to drive adoption.

Oversee audience and measurement partnerships, develop strategic relationships, drive ad effectiveness, and introduce process improvements in a fast-paced environment.

As a Customer Success Manager, you will onboard customers, drive product adoption, ensure customer satisfaction, and maintain customer health to reduce churn.

Manage programmatic client relationships and campaign execution in partnership with Demand Facilitation, Operations, and Media Planning. Provide reporting, insights, troubleshooting, and strategic account growth through data analysis. Conduct in-market meetings and quarterly business reviews while educating clients on Magnite products and collaborating cross-functionally to ensure campaign performance and delivery.

The Senior Executive Assistant will support the President of Revenue through complex calendar management, travel coordination, expense administration, and client hospitality while providing a welcoming onsite presence.

The Branch Operations Coordinator will support customer transactions, manage operational tasks, resolve issues, and ensure excellent service while working closely with the branch manager and team.

The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.