Top Customer Success & Experience Jobs in New York City, NY

The Branch Operations Coordinator will support customer transactions, manage operational tasks, resolve issues, and ensure excellent service while working closely with the branch manager and team.

The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.

The role involves supporting product adoption through demos, gathering client feedback, and collaborating with sales and product teams to enhance offerings.

Lead strategic initiatives to enhance issuer performance, fraud prevention, and customer experiences while leveraging data analytics and optimizing operations.

Manage technical success and strategy for strategic accounts, provide architectural guidance, maintain technical documentation, and proactively identify risks.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The role involves supporting customer engagements, collaborating with consultants for business improvements, and leveraging Veeva's software for operational solutions. Recent graduates are encouraged to apply.

As an Associate Consultant, you'll collaborate with project teams to learn consulting skills, configure Veeva products, support clients, and ensure successful implementations.

The Enterprise Solutions Engineer will lead the technical sales cycle for enterprise accounts, collaborating with sales teams, building technical assets, and driving adoption of solutions.

The Partnerships Associate acts as an expert on seller dynamics, manages relationships with sellers, executes growth plans, spearheads marketing initiatives, and uses data analytics to drive category improvements.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

The Strategic Account Manager will manage a major Entertainment account, driving growth and product adoption while coordinating internal and external teams, maintaining relationships, and leveraging data for optimization.