Top Operations & Support Jobs in New York City, NY

Provides senior-level administrative support to Asset & Wealth Management executives. Responsibilities include complex calendar management, call screening, domestic and international travel coordination, meeting and event logistics, invoice and expense processing, onboarding and offboarding support, executive communications, document maintenance, and editing spreadsheets and presentations. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and five days per week in the office.

Supports prime brokerage trading teams through trade booking, lifecycle processing, exception management, issue resolution, daily controls, workflow monitoring, and operational reporting. Partners with trading, operations, technology, product, risk, finance, legal, vendors, and quantitative teams to resolve breaks and implement measurable process improvements. Maintains knowledge of securities lending, collateral, funding, settlements, asset servicing, and end-to-end trade operations while contributing to governance and strategic initiatives.

Supports trading operations by uploading market data, reconciling positions and control records, resolving settlement and confirmation issues, producing management reports, and improving operational processes. The role also supports system implementations, automation initiatives, technology enhancements, and ad hoc operations projects while collaborating across front-, middle-, and back-office teams.

Provides executive-office administrative and business support, including calendar and meeting preparation, business travel and expense coordination, stakeholder communication, event and offsite planning, process and technology support, and ad hoc project execution. Partners with administrative teams and Chiefs of Staff while managing priorities, logistics, risks, and confidential information in a fast-paced office environment.

Manage complex, litigated construction-related CGL and liability claims valued at $500,000 or more. Responsibilities include coverage analysis, liability assessment, investigations, reserving, litigation strategy, outside counsel and expert management, negotiations, settlements, documentation, and collaboration with legal, underwriting, reinsurance, product, and subrogation teams. The role also mentors claims professionals and contributes to training and process improvements.

Supports and enhances HR technology applications focused on SuccessFactors Recruiting and Onboarding. Responsibilities include requirements gathering, stakeholder and vendor collaboration, SuccessFactors configuration, reporting, testing, authorization design, project execution, production support, release adoption, and optimization of SAP HCM and SaaS HR solutions. The role also develops RICEF specifications, coordinates automation and engineering enhancements, and provides after-hours deployment and support coverage.

Manages absence and leave cases, including FMLA, PFML, CPL, and ADA, by investigating eligibility, reviewing medical certifications, applying legal and policy requirements, communicating decisions, coordinating extensions, and supporting return-to-work needs. The role works with employees, employers, medical professionals, clients, and vocational rehabilitation counselors while meeting service, quality, compliance, and processing-time standards.

Provides high-level administrative support to multiple executive officers and technology teams. Responsibilities include calendar management, meeting and event coordination, preparing materials, tracking action items, onboarding support, expense reconciliation, organizational chart maintenance, and handling confidential information. The role also manages special projects, coordinates stakeholders and A/V needs, and provides backup support to administrative staff in a hybrid environment.

Own growth and market health across Remitly’s USA-to-Caribbean corridors. Develop regional strategy, roadmaps, business cases, and customer insights while coordinating pricing, product, marketing, risk, fraud, analytics, engineering, and partner initiatives. Monitor market and competitor trends, support disbursement partnerships, translate opportunities into product requirements, and measure business outcomes. Requires native Spanish fluency, deep Caribbean and migrant-community expertise, strong quantitative and qualitative problem-solving skills, and 5+ years in business management, growth, or general management.

Own high-impact, cross-functional strategic initiatives from problem definition through execution and measurable results. Analyze business performance, develop financial models and business cases, advise executives, improve operational processes, and lead change management for new systems and workflows. The role requires influencing stakeholders across Operations, Sales, Finance, Product, and other teams while helping establish scalable operating rhythms.

Lead a distributed executive assistant team across four offices and time zones. Build EA standards, playbooks, coverage systems, onboarding, development programs, and team culture. Partner with the CEO Office, Chief of Staff, People, and IT teams to scale executive support. Lead automation and AI adoption within EA workflows, coordinate hiring and executive-EA matching, manage escalations, and ensure consistent global coverage.

Serves as a strategic advisor and operational partner to sales leadership, leading cross-functional initiatives, managing account distribution and CRM data, supporting pricing and quoting, improving sales processes and reporting, and coordinating information across sales, product, and market research teams. The role also mentors operations staff and drives scalable revenue operations practices.

January is seeking an exceptional, autonomous builder to shape a role around their strongest capabilities and highest-impact contributions. The role involves solving complex problems, diagnosing root causes, owning outcomes end to end, building scalable systems, experimenting with AI, and operating quickly with high candor. No minimum years of experience are required; demonstrated exceptional work and founding or early-team experience are valued.