Top Customer Success & Experience Jobs in New York City, NY

The AI Deployment Strategist will drive adoption and success of AI solutions for early customers, managing relationships, feedback, and product improvements.

The Head of Advisor Success will mentor top-performing advisors, enhance community engagement, oversee programming, manage operations, and represent Fora within the industry, ensuring advisor growth and success.

The AI Success Manager will drive customer success with Braze's AI products, enhance renewals, and contribute to product development through customer insights analysis.

Interns will engage in marketing and corporate responsibility projects, develop communications, assist with campaigns, and support community engagement efforts.

This internship offers hands-on experience in Business Strategy & Operations, focusing on improving efficiency and supporting strategic initiatives within a Fortune 100 company.

As a Business Analytics & Digital Transformation Intern, you will gain hands-on experience using data and technology to optimize processes and drive business insights across various departments.

The Senior Partner Manager will manage and deepen relationships with publishers, focus on revenue growth, oversee performance reviews, and influence strategic decisions.

The Global Partner Services Manager leads a global team to scale delivery programs, driving partner enablement and governance, while ensuring customer satisfaction and measurable business outcomes.

The Intelligence Analyst will triage and respond to customer inquiries, synthesize intelligence data, collaborate with teams, and identify process improvements.

As a Business Development Intern, you will support the BDR team in generating qualified business opportunities through demand generation campaigns, program design, and execution to aid pipeline growth and revenue generation.

As an Enterprise Sales Engineer, provide technical expertise in sales, conduct product demonstrations, close opportunities, and engage with customers to assess and resolve technical issues during the evaluation phase.

Provide tier 1 and tier 2 technical support, troubleshoot issues, maintain documentation, and collaborate with teams to improve product experience.

As Director of Customer Success, you will lead a team to drive customer retention and upsell strategies, manage key performance indicators, and foster collaboration across business units. You will focus on enhancing client relationships, developing your team, and ensuring industry-specific engagements strategically aligned with sales.