Top Remote Consulting Jobs in New York City, NY

Provide friendly, timely customer support via live chat and messaging: answer questions, resolve routine issues, document interactions, escalate complex cases, and report recurring problems to management.

The Director of Small Business Sales Specialist will drive growth for Mastercard in the small business segment, focusing on client engagement, pipeline building, and collaboration across teams to implement effective commercialization strategies.

Lead and deliver technical cybersecurity and compliance programs for clients, manage a small security analyst team, run gap and risk assessments, drive SOC 2/ISO/PCI audits, track project milestones and SLAs, and ensure timely achievement of security and compliance objectives.

Consult with clients to improve operational efficiency via ERP and business application implementations. Facilitate Agile ceremonies, manage backlogs, support project delivery, provide training, and apply analytical reasoning to drive business transformation. Collaborate with teams on resource management, strategic planning, and technology integration to achieve client objectives.

Lead client engagements to assess business challenges, define enterprise data and AI strategies, develop roadmaps, guide solution design and delivery, provide technical leadership and mentoring, and support practice growth via presales and thought leadership.

The Digital Media Strategist develops strategies for clients, driving account media planning, forecasting, and implementing omnichannel campaigns to optimize growth and revenue impact.

Create and execute GTM outbound communication and enablement for BDR, Sales, and Customer Success. Translate product marketing messaging into email sequences, scripts, talk tracks, and enablement resources; coordinate launches and approvals; manage outbound sequence content and performance; gather field feedback and optimize materials; and drive cross-functional alignment to increase adoption and pipeline impact.

Perform hands-on application and system security assessments: discover and validate vulnerabilities, develop proof-of-concepts and custom tooling, conduct threat modeling and architecture reviews, and communicate clear remediation guidance to clients while contributing to security research.

Lead and coordinate global market access projects: define scope, schedule and oversee laboratory testing, communicate project status, resolve technical issues, support sales in scoping/costing, and integrate process improvements. Liaise with customers and lab staff and may travel for witness testing.

The Jr. Technical Solutions Consultant provides Sprinklr admin configuration services, optimizing the platform for client needs, resolving issues, and documenting configurations.