Top Remote Healthtech Customer Success & Experience Jobs in New York City, NY

The Client Engagement Specialist is responsible for managing and matching incoming client leads with therapists, ensuring satisfaction during the intake process, and maintaining communication with support staff.

The Diagnostics Solutions Executive manages key accounts in healthcare, focusing on relationship building, strategic planning, and driving sales growth through innovative diagnostic solutions.

The role involves supporting the implementation of Incision's solutions in hospitals, providing training, ensuring data quality, and collaborating with customers to improve the Incision Assist app.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

The Senior Manager - Client Services will manage key client relationships in the life sciences sector, driving strategies to maximize ROI, ensuring account retention, and influencing product development based on client needs.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

The Customer Success Consultant is responsible for driving business growth through strategic sales, managing partner relationships, ensuring successful onboarding, and collaborating with cross-functional teams for enhanced customer engagement.

Manage assigned client accounts to retain and grow revenue through renewals and upsells. Serve as primary client contact, coordinate internal teams, analyze financials for renewal recommendations, resolve issues, and develop partnerships with brokers and stakeholders to improve outcomes.

The Program Manager will lead customer experience strategies, collaborate with sales teams, and support health systems in adopting cardiac monitoring solutions.

The Customer Success Manager at H1 drives client engagement and satisfaction by onboarding users, managing relationships, and providing strategic support across various projects, ensuring optimal use of the H1 platform.