Top Remote Healthtech Customer Success & Experience Jobs in New York City, NY

The Solutions Consultant provides technical expertise in the sales process, collaborates with teams, and conducts product demonstrations and training for healthcare software solutions.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

The Strategic Solutions Manager tackles high-impact client initiatives, enhancing platform adoption and solving complex challenges by coordinating across teams and ensuring strategic project execution.

The role involves leading and executing therapy education programs while collaborating with stakeholders, managing a clinical team, and tracking program metrics to improve patient care outcomes.

The Account Manager oversees client accounts, ensuring satisfaction and retention. They manage client relationships, service delivery, and strategic planning while collaborating with internal teams to address client needs and deliver results.

This role develops training programs to enhance sales performance, deliver training to the sales team, and evaluate training effectiveness through assessments.

Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.

The Corporate Account Director will drive strategic execution of Ipsen's portfolio in key corporate accounts, ensuring access to products and managing relationships with key decision makers to enhance market share and volume growth.

The Senior Manager will design, deliver, and improve training programs for clients and internal teams, fostering product adoption and client success.

The Support Coordinator assists care managers with non-clinical tasks, manages authorizations, provides telephonic outreach, and ensures compliance with policies.