Top Remote Healthtech Customer Success & Experience Jobs in New York City, NY

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.

Manage mid-market client accounts, enhance client relationships, identify upselling opportunities, ensure client success, and deliver training for maximum product adoption.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

As a Patient Engagement Specialist I, you'll handle outbound calls to patients, educate them about services, and book appointments using communication skills and software tools.

Own and grow Assort's largest enterprise healthcare accounts by advising C-suite stakeholders, driving adoption and ROI of AI agents, diagnosing risks with data, coordinating cross-functional delivery, building scalable CSM playbooks, mentoring CSMs, and leading renewals and expansions. Travel to client sites up to 25%.

The Support Coordinator assists care managers with non-clinical tasks, provides customer service to members and providers, manages authorizations, and ensures compliance with guidelines.

As an Account Manager, you will support brokers and employers in navigating health insurance plans, ensuring smooth onboarding and ongoing management, while providing high-quality customer service.