Teams at Granted

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

As a Healthcare Advocate, you will manage complex medical billing cases, ensuring accuracy in reimbursement codes, advocating for users, and improving internal processes alongside product teams.

As a Founding Product Designer, you'll lead UX/UI design for mobile and web platforms, develop design systems, partner with engineering and product teams, and drive strategic decisions through user research and analytics.