The Credentialing Coordinator at Octave is responsible for ensuring timely credentialing and renewal of providers with payors, collaborating with multiple stakeholders, and maintaining accurate provider data. The role requires strong organizational, communication, and problem-solving skills in a fast-paced environment.

The Clinical Consult Liaison at Octave will enhance the onboarding process for new providers, ensuring they are fully prepared before meeting clients. Responsibilities include tracking hired pipelines, managing onboarding and credentialing, troubleshooting provider issues, and improving efficiency in operations. The liaison will also be involved in cross-functional collaboration and will promote Octave's mission to deliver exceptional care.

The Billing Operations Specialist will manage client billing inquiries, perform eligibility checks, generate invoices, process payments, and submit insurance claims. This role requires effective communication, multitasking across various platforms, and adherence to procedures while working in a flexible schedule to meet client needs.

The Workforce Planning & Operations Analytics Manager at Octave is responsible for workforce modeling, forecasting, and staffing plans to optimize resource utilization for clinical and operational teams. The role involves analyzing operational data, building dashboards, tracking performance metrics, and collaborating with diverse internal teams to enhance operational efficiency and service delivery.

The Sr. Quality Assurance Specialist is responsible for maintaining clinical quality care standards, conducting audits of clinical documentation, training auditors, supporting quality metrics reporting, and mentoring QA staff. The role includes managing ongoing quality assurance projects and handling a small client caseload.

The Care Navigation Associate will guide prospective clients through Octave’s behavioral health services, ensuring they connect with the right therapist. Responsibilities include supporting the Live Chat service, managing client onboarding, and assisting in administrative tasks. The role requires proficiency in communication, attention to detail, and organizational skills.

The Senior Care Navigator guides prospective clients through Octave's behavioral health services, ensuring support for high-needs clients. They interact with clients via email or chat, collaborate with departments, and assist in client transitions within the care journey. They must execute complex workflows and embody the company's mission of delivering exceptional care.

The Director of Clinical Network Operations at Octave will lead clinical operations, develop workflows for scaling contracted clinician teams, oversee contractor management, and drive performance improvement. This role requires analytical thinking to enhance operational efficiency and foster a patient-centric clinic culture.

The Manager of Clinical oversees the clinical team and is responsible for ensuring a high-quality care environment. Responsibilities include team management, recruitment and onboarding, performance monitoring, crisis intervention, and developing treatment plans. They also maintain a small clinical caseload and engage in community-building activities.

As a Clinical Recruiter, you will manage the full cycle recruiting process for clinical positions, collaborating with hiring managers to develop sourcing strategies and providing an exceptional candidate experience. Your goal is to build talent pipelines while continuously evaluating and improving recruitment processes.

The Senior Data Analyst at Octave will lead analytics and data science efforts, focusing on growth and marketing initiatives. Responsibilities include establishing KPIs, creating engaging dashboards in Tableau, optimizing workflows, and communicating data insights to stakeholders.

The Communications Associate will execute communications strategies to align with Octave's mission, creating high-quality content and collaborating with various teams. Responsibilities include writing and editing communications, supporting public relations efforts, and monitoring communication effectiveness to drive engagement and results.

The Engineering Manager will lead the Revenue Cycle Management and Provider Experience teams, focusing on building high-quality user experiences and operational automation. Responsibilities include team management, setting performance goals, collaborating with stakeholders, and driving product strategy and architectural vision.