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Anrok

Enterprise Account Manager

Posted Yesterday
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In-Office
New York City, NY, USA
Senior level
In-Office
New York City, NY, USA
Senior level
Manage strategic enterprise customer accounts, drive platform adoption, oversee contract renewals, and consult sellers on international sales tax compliance. Collaborate with finance, customer solutions, operations, activation, and leadership teams to improve billing, expansion, renewal, and customer experiences. The role requires SaaS account management or closing experience, technical selling skills, strong sales performance, and familiarity with Gong, Outreach, Salesforce, and AI tools.
The summary above was generated by AI

Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.

As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.

Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels—so companies can focus on growth, not compliance.

Our customers include:

  • 40% of Forbes Top 50 AI companies

  • 20% of Forbes Top 100 Cloud companies

  • Top companies like Notion, Anthropic, and Cursor

We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.

As an Enterprise Account Manager, you’ll play a key role in scaling our expansion motion with Anrok's largest and most complex customers. You will manage a book of existing Anrok sellers and consult with them to support managing their sales global tax risk as their revenue scales. You’ll work closely with our Head of Activation and senior leadership team to refine the growth sales motion and develop new initiatives to strengthen the seller experience.

In this role, you will

  • Manage a book of Anrok’s highest growth sellers to drive further platform adoption.

  • Manage a group of strategic contract renewals.

  • Consult with Anrok sellers on their international sales tax compliance strategies.

  • Collaborate with finance, customer solutions, and operations teams to ensure a seamless customer billing, expansion, and renewal experience.

What excites us

  • 5+ years of experience in a SaaS closing and/or account management role

  • Experience collaborating with customer success and onboarding teams

  • Experience with a technical sale, selling into Finance and Engineering teams

  • A track record of high performance against sales goals

  • Strong interpersonal and communication skills

  • Self-starters who are organized and resourceful

  • Experience with Gong, Outreach, and Salesforce

  • Comfortable leveraging AI Tools

What we offer

  • The equity upside of an early-stage startup with the product-market fit of a later-stage company.

  • Daily lunch and snacks for those working out of our office hubs.

  • Medical, dental, and vision insurance covered 100%.

  • One Medical membership covered, flexible sick benefits, and more.

  • Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.

  • Home internet reimbursement stipend.

  • Wellness reimbursement program.

  • Annual team off-sites and in-person opportunities around our growing Anrok hubs.

  • Home office setup stipend to ensure you have the equipment you need to thrive at work.

At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.

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