Account Associate at Resy

| Greater NYC Area
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WHO WE ARE:

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 5,000 restaurants globally. 

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. 

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. 

ABOUT THE ROLE:

We are looking for a motivated Account Associate in New York, NY to join our outbound sales team. In this role, you will sell hospitality technology solutions to restaurants of all shapes and sizes across the country. 

The ideal candidate is passionate about restaurants and hospitality, self-driven, solutions-driven, and a dynamic thinker. As an Account Associate, you will be responsible for the entire sales cycle from prospecting to closing. You will operate on quarterly revenue goals with weekly and monthly milestones.

Note: While this is a full-time position, your first three months will be considered a trial period. Your first week at Resy will consist of intensive trainings that will serve as your sales foundation as you grow within the organization. During the first month, you will receive clear goals for your first 30, 60, and 90 days. You will have weekly check-ins with your sales manager to keep track of your progress and success. At 90 days, you will be reviewed.

Applicants must be based in the New York City area. In your role as an Account Associate, you will be closing new business outside of the New York City area. This is an in-office position with no travel, as the selling will be done via phone and e-mail.

WHAT YOU'LL DO:

  • Identify and prospect restaurants to drive new client acquisition via email and cold call
  • Sell Resy's technology directly to restaurants across the country through online web demos
  • Strategically manage your pipeline to ensure consistent deal flow
  • Work closely with the Implementation and Account Management team to support restaurant onboarding
  • Achieve and exceed quarterly sales quotas and weekly top of funnel metrics

WHO YOU ARE:

  • 1-3 years of sales experience including; prospecting and self-generated meetings/demos through both cold calls and emails; software/SaaS experience preferred
  • You are excited to work in a fast-paced environment and thrive under pressure
  • You take pride in consistently achieving your goals and believe failure isn’t an option
  • You are coachable, self-motivated, and a fast learner
  • You have strong communication skills, both written and over the phone
  • You have excellent time management skills with the ability to recognize and focus on high priority tasks
  • You're a great listener, assertive, persistent and persuasive
  • Salesforce.com experience is a plus

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective - CLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • RESTFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • RDBMS and Database DesignDatabases
    • RealmDatabases
    • KafkaDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WordpressCMS
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • SendGridEmail

Location

520 Broadway, New York, NY 10012

An Insider's view of Resy

What are some social events your company does?

I am all about family meal! Every Friday, we order lunch from one of our restaurants and everyone from engineering to sales comes together to eat. We get to catch up across departments to talk about work and the weekend. We’re not all restaurant industry vets, but we all appreciate good food and the experience of enjoying a meal with friends.

Tess

Senior Regional Success Manager

What's the biggest problem your team is solving?

We're growing fast at Resy, and we're building products the restaurant industry hasn't seen before. One challenge is to maintain quality in our code & testing as we move quickly. Our engineering team leans on unit tests and we have a lot of automated integration tests. I'm excited to see how holding on to these values will impact our ecosystem.

Koffi

Senior Software Developer

What are Resy Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Resy's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
In addition to our Equinox subsidy, Resy also provides a wellness stipend up to $900 per year.
Retirement & Stock Options Benefits
401(K)
Company Equity
Resy offers all employees stock options.
Child Care & Parental Leave Benefits
Generous Parental Leave
Resy offers up to 12 weeks of paid parental leave for all new parents with at least a year of service, plus 8 weeks of transitional time, where new parents can work 4 out of 5 days at full pay.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Resy offers a flexible vacation policy and encourages employees to take a minimum of 20 days per year.
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Resy offers pre-tax commuter benefits for all employees
Company Outings
Stocked Kitchen
Some Meals Provided
Resy provides catered Family Meals every Friday, primarily from our restaurant partners.
Happy Hours
Resy provides monthly company sponsored happy hours.
Pet Friendly
Fitness Subsidies
Resy offers discounts at Equinox Fitness Clubs.
Professional Development Benefits
Job Training & Conferences
Resy provides an annual professional development budget for all full time employees.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Time allotted for learning
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