Company Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with all of the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission.

Position Overview

As Catalyst’s Head of Sales & a member of the leadership team, you will be tasked with building and scaling a world-class sales organization. You will oversee & directly manage our Sales team, which currently consists of Account Executives (SMB, Mid-Market, Enterprise) & Sales Development Representatives (Inbound, Outbound). You’ll be responsible for achieving and exceeding monthly, quarterly, and annual revenue targets. 

What You’ll Do

• Develop a healthy and inclusive sales culture that attracts, develops, and retains great sales talent 
• Coach and train the team on tactical strategies and best practices, providing guidance on how to navigate technically-complex, multi-stakeholder 6-figure+ contracts
• Build metrics pertaining to daily activity requirements, pipeline, forecasting, & execution, and hold the Sales team accountable
• Collaborate with the go-to-market team - including Marketing and Customer Success - to continuously improve MQL generation and ensure a seamless post-sales experiences for our customers
• Partner with Revenue Operations to ensure Salesforce compliance and data integrity, making process improvements as needed
• Proactively identify bottlenecks both within the sales organization and cross-functionally, and efficiently implement solutions to enable the Sales team to perform at the highest possible level

What You’ll Need

• 5+ years of B2B sales management experience at high-growth enterprise SaaS companies 
• Experience in scaling sales organizations and processes from scratch, with minimal guidance
• A technical sales background. Our sales process requires an advanced understanding of our customer’s technology stack and how Catalyst can integrate its entire system, including but not limited to: Salesforce, Mixpanel, Segment. Redshift, Snowflake, Zendesk, JIRA
• Strong experience with sales enablement technologies such as Apollo, ZoomInfo, Outreach, Clari, PandaDoc, etc
• Leadership style that encompasses both a data-driven mindset & strong personal leadership
• People-first mentality. When it comes to recruiting, you are methodical about your approach in recruiting the top A-players in the market to avoid a “hire fast, fire fast” mentality as well as applying a best-in-class training & employee growth program to retain our exceptional team members 
• Customer-first mentality. Catalyst puts customer success at the center of every organization, including our own. You believe in bringing on only good-fit customers that match our ideal customer profile

Why You’ll Love Working Here!

• Highly competitive compensation package, including equity - everyone has a stake in our growth
• Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
• Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
• Annual education stipend, to ensure that you're continuously expanding your skill set
• Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health
• Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.