Top Agency Customer Success & Experience Jobs in New York City, NY

The Administrative Assistant will handle administrative tasks and optimize social media presence through content creation, engagement, and analytics management, enhancing brand awareness.

The VP, Client Partnership oversees client relationships, ensuring quality delivery, operational management, and strategic leadership for multiple clients within a portfolio, while mentoring a team and driving business growth.

Seeking a reliable Bilingual Virtual Assistant fluent in English and either Spanish or Portuguese to manage tasks, communicate with clients, and support workflows.

The Personal Assistant supports a principal by managing complex travel logistics, daily requests, and maintaining communication while adapting to a fast-paced, dynamic environment.

The Account Coordinator will manage client relationships, oversee digital marketing campaigns, and coordinate internal teams to ensure project success and client satisfaction.

Manage post-sale accounts, build and nurture client relationships, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, handle documentation and reporting, and drive client satisfaction and growth.

As a Cvent Freelancer, you'll build and manage event registration sites, customize attendee journeys, and support various event formats. You'll generate reports, troubleshoot issues, and collaborate with teams to ensure smooth execution while managing multiple projects simultaneously.

Provide remote technical support, troubleshoot issues, design security solutions, manage cloud and virtualization environments, and communicate with clients. Requires strong IT skills and customer service.

Serve as primary client advocate for a portfolio, developing strategic paid-media plans, monitoring campaign performance, delivering data-driven insights, leading onboarding, resolving issues, coordinating internal teams, and identifying upsell/cross-sell opportunities to drive client retention and growth.

As a Client Partner Account Manager, you will manage client accounts, oversee project delivery, optimize budgets, analyze data, and ensure effective communication and collaboration among teams to achieve client objectives.