Top Software Customer Success & Experience Jobs in New York City, NY

As a Technical Writer Intern at MongoDB, you'll create and maintain user documentation for products, explaining complex technical topics, collaborating with engineering teams, and helping users effectively utilize MongoDB technologies.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The Executive Assistant will manage administrative tasks for VPs of Sales and Revenue Operations, optimize schedules, support logistics, and handle communications.

The Enterprise Solutions Engineer will lead technical discussions, assist customers with product deployments, overcome objections, and educate stakeholders in Fortune 500 companies.

The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.

As a Customer Engineer at Hex, you'll enhance customer experience by onboarding new clients, advising on data strategies, and fostering long-term success through effective communication and technical guidance.

The Customer Onboarding Manager will assist new customers during their onboarding process, collaborating with Sales and Customer Success, managing account setups, and tailoring solutions to ensure a successful transition to Smartly's platform.

Lead the Trust & Safety team enhancing operational workflows, managing sensitive content issues, and collaborating with cross-functional teams to improve user safety on Snapchat.

The Support Specialist in Finance Operations will provide timely support for advisor financial inquiries, manage tickets, and improve support workflows.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.