Top Software Customer Success & Experience Jobs in New York City, NY

As Manager of Onboarding, you'll lead a team to enhance customer transitions, optimize processes, maintain high satisfaction, and collaborate across departments to ensure effective onboarding experience.

The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.

As an Account Management Associate, support client travel and expense needs while enhancing customer experience and collaborating with internal teams for product improvements.

Manage a portfolio of programmatic accounts, leading client communications and campaign performance improvements while collaborating with cross-functional teams.

As a School Success Manager, you will manage school partnerships, drive student referrals to therapy, and provide operational support to counselors while using AI tools for efficiency.

As a Founding GTM Deployment Strategist, you'll own customer success operations, enhance relationships, and develop metrics while engaging with customers to understand their needs and ensure product impact.

As a Technical Account Manager, you'll act as an advisor to enterprise accounts, driving product adoption and ensuring client satisfaction through technical insights and recommendations.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

As a Customer Success Manager at Uniti, you'll manage customer relationships throughout onboarding, adoption, renewal, and lead expansion, ensuring operator success with AI agents.

The technical writer will create and edit documentation, collaborate with developers, maintain style guides, and enhance user understanding of products.