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Top Software Customer Success & Experience Jobs in New York City, NY

Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
132K-218K Annually
Senior level
132K-218K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves supporting sales as a technical expert, conducting workshops, addressing customer inquiries, providing product feedback, and working collaboratively with teams to enhance service efficiency.
Top Skills: Ai-Enhanced TechnologyCloud Software SolutionsServicenow Platform
Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
155K-222K Annually
Expert/Leader
155K-222K Annually
Expert/Leader
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Director, Government Affairs will lead political advocacy and community engagement strategies in NYC, building relationships with officials and managing regulatory issues to support Optimum's business objectives.
Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
212K-321K Annually
Senior level
212K-321K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Solutions Engineer will drive growth for Cloudflare's Developer Platform through sales strategy, optimizing deals, training sales teams, and contributing to strategic vision.
Top Skills: ExcelGoogle SheetsSaaS
Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
131K-154K Annually
Senior level
131K-154K Annually
Senior level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
The Senior Value Engineer will lead the implementation of Celonis Process Intelligence in Consumer Goods, driving measurable business impact, building business cases, and guiding clients to optimize operations through analytics and value realization.
Top Skills: BlueyonderKinaxisOraclePythonSap S/4HanaSQL
Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Hardware • Healthtech • Software • Analytics
The Executive Assistant will provide strategic support to co-founders, managing schedules, communications, travel, and projects to enhance executive efficiency.
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Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
92K-115K Annually
Senior level
92K-115K Annually
Senior level
Fintech • Software • Financial Services
The Sr Account Manager will enhance client experiences by providing solutions to complex inquiries while driving client success and managing deliverables across teams.
Top Skills: Clearing FirmCustodianFinancial Markets
Reposted 6 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
HR Tech • Payments • Professional Services • Software
The Senior Business Systems Analyst will manage Workday modules for Absence, Benefits, Payroll, and Time Tracking, ensuring effective system configuration, analysis, and support for HR processes.
Top Skills: Workday
Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
185K-215K Annually
Mid level
185K-215K Annually
Mid level
Artificial Intelligence • Productivity • Software
As the Customer Experience Operations & Workforce Manager, you will build forecasting models, manage staffing plans, lead operations, and collaborate across teams to optimize customer support efficiency and performance.
Top Skills: AssembledDecagonZendesk
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Brooklyn, NY, USA
Easy Apply
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Account Manager, you'll enhance user adoption of Altana's Atlas platform, ensuring customer success through onboarding, support, and product usage optimization while collaborating with sales and engineering teams.
Top Skills: AIData PlatformsSaaS
4 Days AgoSaved
Easy Apply
In-Office
New York, NY, USA
Easy Apply
200K-230K Annually
Senior level
200K-230K Annually
Senior level
Greentech • Hardware • Real Estate • Software • Energy • PropTech
The VP of Customer Success will lead the customer experience organization, ensuring customers benefit from the Runwise platform and overseeing onboarding and support teams.
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