Top Software Customer Success & Experience Jobs in New York City, NY

The Client Implementation Specialist guides the onboarding process for high-net-worth clients, ensuring successful integration with the Arch platform through tailored plans and proactive data management.

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The IT Support Intern will assist the IT team in providing operational support, resolve technical issues, and maintain IT infrastructure in a fast-paced environment.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.

Join Postman as an Enterprise Solutions Engineer to drive enterprise sales, support customer relationships, conduct demos, and create proof of concept integrations, leveraging deep API knowledge and software development skills.

Provides technical customer support to ensure customer satisfaction with products and services, assisting with troubleshooting and operational procedures.

As a Customer Support Advocate, you'll manage inquiries, provide customer support, resolve issues related to benefits, and enhance customer satisfaction while maintaining a positive experience.

Assist the Business Development team by analyzing data, conducting market research, developing reports, and collaborating with cross-functional teams to support growth strategies.

The role involves supporting luxury travel business development through event planning, B2B sponsorship strategies, and managing partnerships. Requires strong project management and relationship-building skills.

The Sales Enablement Specialist will optimize onboarding, drive ongoing training, assess skills, and maximize tool adoption to enhance sales performance.