Top Artificial Intelligence Operations & Support Jobs in New York City, NY

Manage strategic vendor and BPO relationships to ensure SLA and contractual compliance, drive performance improvements, and support BPO strategy, transformation, and cross-functional enablement. Track metrics, coordinate incident response, support contracts and commercial discussions, and develop dashboards and scorecards to improve transparency and governance.

The Enroller Manager oversees enrollment staffing operations, forecasts demand, recruits enrollers, collaborates with teams, and ensures compliance with performance metrics.

The CX Operations Manager will enhance customer support processes and systems. Responsibilities include Zendesk administration, workflow design, and analytics for efficiency.

Lead IT-OT integration and Industry 4.0 transformation programs for supply chain and manufacturing clients, focusing on smart manufacturing expertise and project management.

The Associate Director leads drug substance manufacturing for biologics, overseeing processes from IND-enabling to commercialization, ensuring alignment with timelines and regulatory compliance.

The Operations Project Manager will design scalable processes, improve operational standards, and enhance team efficiency for new client onboarding.

The Senior Associate, Revenue Strategy will drive go-to-market strategies, conduct experiments, manage projects, and collaborate across teams to enhance revenue growth in the US and Canada.

The Administrative Lead provides daily administrative support to managers and colleagues, coordinating meetings, travel, and logistical tasks while managing communications and departmental projects.

The GTM Engineer will enhance revenue operations by developing AI workflows, managing tech stacks, automating processes, and collaborating with cross-functional teams to optimize GTM systems.

The Sr. Business Operations Associate identifies operational issues, builds solutions, and drives cross-functional execution, enhancing team efficiency and quality.

The Director of Commercial Connectivity Partnerships will manage EHR integration initiatives, cultivate partnerships, and track KPI performance, ensuring successful project execution and client satisfaction.