Top Cryptocurrency Operations & Support Jobs in New York City, NY

As a Disputes & Chargebacks Specialist, you will manage the full lifecycle of disputes, investigate claims, and collaborate with various teams to ensure accurate submissions and compliance with card network rules.

As a Workforce Operations Analyst, you will manage workforce performance, optimize customer support staffing, analyze metrics, and collaborate across teams to improve service delivery.

The Manager, Trust Bank Operations & Strategy will develop operational strategies, facilitate communication, and coordinate strategic initiatives across trust entities while ensuring compliance and efficiency.

The Director will drive sustainable purchasing behaviors, embed carbon visibility in supplier decisions, and lead change management in procurement processes.

As Chief of Staff to the COO, you will lead special projects, prepare key engagements, act as a stand-in, and elevate insights on operations. You will be a trusted advisor ensuring that the COO can operate at peak effectiveness.

The Procurement Manager will lead strategic sourcing, manage vendor relationships, oversee contracts, optimize processes, and collaborate across teams to enhance procurement efficiency.

The Head of Revenue Operations will build systems and processes to support revenue growth, manage forecast models, and optimize workflows across marketing, sales, and customer success.

The Insurance Manager will oversee all insurance operations for data centers, managing policies, vendor compliance, and risk mitigation processes while collaborating with various departments and brokers.

As a Trading Operations Analyst, you will manage trading operations, enforce compliance, coordinate teams, maintain databases, generate reports, and oversee risk management.

Responsible for managing IT systems, employee onboarding, and technical support. Requires troubleshooting network issues, enhancing applications, and maintaining IT inventory.