Top Remote Fintech Customer Success & Experience Jobs in New York City, NY

The Team Lead will manage a team of Adjusters and Specialists, overseeing claim activities, ensuring optimal outcomes, and handling escalated complaints. They will focus on performance management and development while aligning departmental goals.

Lead the Global Revenue Enablement organization by defining and executing enablement strategies, driving performance across customer-facing teams, enhancing training and onboarding programs, and improving data-driven analytics.

The Senior CX Strategist guides teams through discovery and vision setting for customer experiences, aligning strategies and implementing CX best practices.

The role involves assisting customers globally by resolving inquiries and troubleshooting technical issues while ensuring a high-quality customer experience. You'll collaborate with various teams and proactively identify solutions to improve operational efficiency.

The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.

As a Healthcare Revenue Cycle Consultant II, you will assess revenue cycles, resolve complex cases, enhance operational efficiency, and guide client relationships.

The Senior Solutions Architect will lead technical implementations for Transaction Monitoring, manage client relationships, and mentor teams.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Senior Director of Presales will lead a team of consultants, drive ACV growth, and influence strategy while modeling value selling.

The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.