Top Senior Level Analysis Reporting Jobs in NYC

Join a growing Resource Optimization Center (ROC) supporting MetLife's Global Customer Solutions Organization as a Command Center Analyst II. Responsibilities include real-time monitoring of call flow, agent resources, system health, and call center performance to drive operational efficiency and customer experience. Requires expertise in NICE IEX, Avaya CMS, Intradiem, network troubleshooting, incident management, financial and statistical analysis, process improvement, project leadership, and strong communication skills.

Conduct UX research to understand user needs, behaviors, and motivations for AI and Analytics products. Work with cross-functional product teams to inform product strategy and design decisions. Influence product roadmaps and design decisions through compelling storytelling and research portfolio.

As the first Research Scientist - Economist at Rokt, you will play a pivotal role in shaping economic strategies, impacting marketplace policies, auction logic, and machine learning model development. Analyze network dynamics, advertising performance, and refine auction models to optimize the internal economy.

Design data-driven strategies for business-facing products, provide guidance on data science capabilities, collaborate with teams to shape product development, communicate data science concepts to stakeholders.

We are looking for a Senior Business Designer to join our team. You will be responsible for driving the analysis of product viability, developing growth strategies, and creating financial models. The ideal candidate has at least 8 years of experience in business design and is fluent in strategy, marketing, finance, and product development.

Design, produce, and distribute timely and accurate performance reports and calculations using the Advent APX System. Assist with reconciliation of performance discrepancies, audits, and stay abreast on reporting standards. Process transactional data from multiple sources daily.

Build cloud-based AI/ML solutions for enterprise services, collaborate with a team to produce quality software, work on detailed requirements and deliver high-quality solutions to users.