Teams at EliseAI

This role involves leading client engagements, managing onboarding processes for healthcare clients, coordinating across teams, and enhancing client satisfaction through effective communication and problem-solving.

The Product Operations Manager will drive the scaling of housing products, manage compliance projects, enhance offerings, and conduct client discovery sessions.

Drive cross-functional product pilots and enterprise implementations from planning through launch and evaluation. The role manages project plans, readiness, migrations, permissions, configurations, post-launch issue resolution, and product operations processes. It analyzes usage and adoption data with SQL, synthesizes customer feedback from multiple channels, and improves workflows, monitoring, and support operations. The Senior Associate partners with Product, Engineering, Customer Success, Implementation, Data, and Marketing teams while maintaining clear documentation and project updates.