Top Customer Success Manager Jobs in NYC, NY

As a Customer Success Manager at Agora, you will support clients in leveraging the platform to ensure maximum value, driving adoption and retention through strong relationships and effective onboarding.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

Manage partner relationships for media data solutions: onboard and coach partners, monitor performance and satisfaction, coordinate cross-functional delivery, run demos and trainings, identify churn/up-sell opportunities, and partner with product and sales to drive adoption and product improvements.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

As a Customer Success Manager at Trayd, you will build relationships with customers post-launch, ensuring their success in payroll operations, guiding them through features, troubleshooting issues, and advocating for their needs internally. You will handle multiple accounts and seek opportunities for account growth while improving internal processes and customer experience.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager will manage client accounts, focus on retention and expansion, build relationships, and provide strategic AdTech consultancy.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As an Enterprise Customer Success Manager, you will enhance customer relationships, drive product adoption, and manage onboarding for strategic accounts, delivering measurable business results through effective communication and collaboration with cross-functional teams.

The Customer Success Manager at Templafy will manage a portfolio of enterprise customers, ensuring they achieve Positive Business Outcomes while collaborating with internal teams and developing strong customer relationships.

Manage a dedicated book of customers to drive retention and expansion, build stakeholder relationships, conduct strategic reviews, triage and resolve customer issues, and champion Justworks' product value.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Customer Success Manager, you'll drive product adoption and revenue for a portfolio of 1,000+ SME customers through automation, education, and lifecycle marketing.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.