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Top Customer Success Manager Jobs in NYC, NY

14 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
102K-110K Annually
Mid level
102K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As an Enterprise Customer Success Manager, you will drive product attachment and foster strong relationships with strategic customers, ensuring advocacy and positive experiences, while managing onboarding and identifying growth opportunities.
Top Skills: B2BSaaS
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
42-46 Hourly
Mid level
42-46 Hourly
Mid level
HR Tech • Payments • Professional Services • Software
As a Customer Success Manager at Justworks, you will build relationships with customers, drive satisfaction, and collaborate with teams to promote products and services while ensuring long-term success on the platform.
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 6 Days AgoSaved
Remote or Hybrid
New York, NY
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 15 Days AgoSaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
6 Days AgoSaved
Remote
New York, NY
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will guide enterprise clients in maximizing the value of Scrunch's AI search optimization software, ensuring client satisfaction and successful onboarding.
Top Skills: Ai PlatformsSaaSSeo
7 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 19 Days AgoSaved
In-Office
New York, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Mobile • Software
Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.
Top Skills: SaaS
Reposted 20 Days AgoSaved
In-Office
New York, NY
140K-190K Annually
Mid level
140K-190K Annually
Mid level
Fintech
The Client Success Manager at Maybern is responsible for managing post-sale client experiences, guiding onboarding, driving product adoption, and ensuring client satisfaction through advocacy and strategic engagements.
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
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Reposted 11 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
12 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
115K-183K Annually
Mid level
115K-183K Annually
Mid level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Customer Success Manager at Webflow will manage strategic accounts, guide customer strategies, drive product adoption, and support account renewals while collaborating with various teams to improve the customer experience.
Top Skills: Ai-Native Website Experience PlatformSaaS
Reposted YesterdaySaved
In-Office
New York, NY
80K-100K Annually
Junior
80K-100K Annually
Junior
Healthtech • Financial Services
The Customer Success Manager at Nitra is responsible for onboarding customers, enhancing their experience, tracking performance, and resolving issues to ensure client retention and growth.
Top Skills: Machine Learning
Reposted 3 Days AgoSaved
In-Office
New York, NY
85K-140K Annually
Junior
85K-140K Annually
Junior
Software
As a Customer Success Manager, you'll manage key accounts, provide onboarding, support priority accounts, and drive customer satisfaction and revenue growth.
Reposted 3 Days AgoSaved
In-Office
New York, NY
130K-180K Annually
Mid level
130K-180K Annually
Mid level
Software
The Customer Success Manager at PermitFlow will manage customer relationships, ensuring satisfaction and support while collaborating with internal teams to optimize processes and client outcomes.
Reposted 23 Days AgoSaved
In-Office
New York, NY
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 23 Days AgoSaved
In-Office
New York, NY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
New York, NY
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
24 Days AgoSaved
Remote or Hybrid
New York, NY
102K-129K Annually
Mid level
102K-129K Annually
Mid level
Productivity • Sales • Software
The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.
Top Skills: B2B Saas
15 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
130K-140K Annually
Senior level
130K-140K Annually
Senior level
AdTech • Big Data • Cloud • Marketing Tech • Software • Analytics
The Senior Customer Success Manager will oversee client relationships, ensure satisfaction, drive engagement, and identify growth opportunities while collaborating with internal teams.
Reposted 24 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
70K-95K Annually
Mid level
70K-95K Annually
Mid level
Fintech • News + Entertainment • Software • Database • Financial Services
Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.
Reposted YesterdaySaved
In-Office
New York, NY
140K-190K Annually
Senior level
140K-190K Annually
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
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