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Top Customer Success Manager Jobs in NYC, NY
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills:
Banking OperationsBanking Software
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Customer Success Manager at Squarespace will drive growth for SMB customers by establishing success strategies, analyzing data, and building relationships to ensure customer satisfaction and retention.
Top Skills:
B2B SaasEcommerce
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills:
SaaS
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.
Top Skills:
APIsHubspot
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Customer Success Manager will onboard new companies, ensure successful integration, drive revenue through upselling, analyze product performance, and collaborate with cross-functional teams to enhance user experience.
Top Skills:
Product Analytics ToolsSQL
Reposted 14 Days AgoSaved
Productivity • Sales • Software
The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.
Top Skills:
Monday.Com
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills:
Crm Software
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Financial Services
The Senior Associate, Client Success Manager fosters client relationships, coordinates with teams to deliver campaigns, and identifies growth opportunities. Responsible for onboarding, performance monitoring, and client feedback processes.
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.
Top Skills:
Digital Training ToolsSalesforceTelematics Platforms
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.
Top Skills:
Digital Training ToolsSalesforceTelematics Platforms
New
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Artificial Intelligence • Software • Automation
Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.
Top Skills:
AICustomer Relationship ManagementWorkforce Management
Artificial Intelligence • Software • Automation
The Mid-Market Customer Success Manager at Assembled manages customer accounts, drives business outcomes, and ensures ROI through relationship building and strategic initiatives.
Productivity • Sales • Software
The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills:
ChurnzeroMarketing Automation SoftwareSalesforce
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills:
Customer Success PlatformsGainsightSalesforce
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills:
B2B SaasData And Automation ToolsMarketing Automation
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Fintech • Payments • Financial Services
The Customer Success Manager will support and train customers, ensuring product adoption and satisfaction while driving engagement and renewals.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Healthtech • Information Technology • Software • Telehealth
As a Client Success Manager, you will engage with mid-market healthcare organizations, drive retention, offer data insights, and enhance provider satisfaction.
Top Skills:
Ai ToolsAutomationData Insights
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills:
ConfluenceGoogle SuiteJIRASalesforce
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
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