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Top Customer Success Manager Jobs in NYC, NY

Reposted 14 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 4 Days AgoSaved
In-Office or Remote
New York, NY
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
16 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Productivity • Sales • Software
Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.
Top Skills: B2B Saas
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.
Reposted 18 Days AgoSaved
Remote or Hybrid
New York, NY
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 49 Minutes AgoSaved
In-Office
New York, NY
116K-266K Annually
Expert/Leader
116K-266K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Consulting
The Principal Customer Success Manager oversees customer engagements with OpsRamp products, ensures technical adoption, and manages the technical health of high-profile clients, addressing their unique business challenges and promoting value realization.
Top Skills: AiopsApplication Performance ManagementCloud-Native Design PatternsIt Operations ManagementMicroservicesObservabilityOpsrampProcess Automation
4 Hours AgoSaved
In-Office
New York, NY
Mid level
Mid level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager at Canals will manage customer relationships, lead onboarding, and ensure product adoption and renewals while collaborating with engineering and product teams.
Reposted 6 Hours AgoSaved
In-Office
New York, NY
145K-294K Annually
Senior level
145K-294K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director will lead growth initiatives, enhance customer experiences using AI technology, and drive innovation in CRM.
Top Skills: AICRM
Reposted 16 Hours AgoSaved
In-Office
New York, NY
121K-170K Annually
Senior level
121K-170K Annually
Senior level
Information Technology • Software
The Customer Success Engagement Manager optimizes product utilization, drives customer relationships, ensures adoption goals are met, and manages project implementations across strategic accounts.
Top Skills: CrmsCustomer Success Platforms
Reposted 10 Days AgoSaved
Hybrid
New York, NY
Mid level
Mid level
Cryptocurrency
The Customer Success Manager will handle account management, foster relationships, and ensure client satisfaction in the blockchain sector.
Reposted 19 Hours AgoSaved
In-Office
New York, NY
90K-250K Annually
Mid level
90K-250K Annually
Mid level
Artificial Intelligence • Software
The Customer Success Manager will onboard clients, analyze product usage, enhance customer relationships, and drive account growth through effective communication and data-driven insights.
Top Skills: Google SuiteHubspotMixpanelPlanhatSlack
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Reposted 19 Hours AgoSaved
Hybrid
New York, NY
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Software
The Customer Success Manager acts as the main client liaison, driving onboarding, ensuring data integration, managing project milestones, and fostering strong client relationships for ongoing revenue growth.
Top Skills: Bi ToolsData AnalyticsSQL
Reposted 19 Hours AgoSaved
In-Office
New York, NY
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Fashion • Retail
The Customer Success Manager drives revenue growth through strategic relationships with key accounts, facilitating business development coaching and customized onboarding. Responsibilities include managing account health, identifying upsell opportunities, and collaborating cross-functionally to achieve customer satisfaction and success.
Top Skills: Analytics ToolsCrm SystemsProject Management Tools
Reposted 19 Hours AgoSaved
In-Office
New York, NY
105K-105K Annually
Senior level
105K-105K Annually
Senior level
Financial Services
The Customer Success Manager at GTreasury will develop relationships with customers to drive product adoption and ensure they achieve desired outcomes with solutions, manage customer lifecycle and address inquiries.
Reposted 19 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-92K Annually
Mid level
80K-92K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager will engage with clients to drive product adoption, provide onboarding, facilitate ongoing training, and act as an advocate for client needs to ensure strong relationships and business outcomes.
Top Skills: SaaS
Reposted 19 Hours AgoSaved
In-Office
New York, NY
70K-96K Annually
Mid level
70K-96K Annually
Mid level
Information Technology • Software
As a Customer Success Manager at Jigsaw, you'll build relationships with legal clients, advocate for their needs, manage product trials, handle customer inquiries, and strategize for value and retention.
Reposted 19 Hours AgoSaved
In-Office
New York, NY
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Software
Manage client relations, support documentation, data collection for KPIs, testing, and collaboration with product and engineering teams to ensure client success.
Top Skills: ExcelPowerPointSaaSSQL
Reposted 19 Hours AgoSaved
In-Office
New York, NY
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
Manage customer relationships, implement onboarding processes, improve customer experience, analyze data, minimize churn, and facilitate product training.
Top Skills: AICustomer Relationship Management (Crm) Software
Reposted 19 Hours AgoSaved
In-Office or Remote
New York, NY
Senior level
Senior level
Information Technology
The Strategic Customer Success Manager will lead enterprise clients in email marketing and CRM strategies, manage project activities, and mentor team members to enhance capabilities and processes.
Top Skills: BrazeCRMEmail MarketingIterableMarketing AutomationSalesforce Marketing Cloud
Reposted 19 Hours AgoSaved
In-Office
New York, NY
96K-112K Annually
Mid level
96K-112K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Customer Success Manager enhances partner relationships and drives the usage of LiveRamp solutions through strategic guidance, education, and performance optimization, while handling complex renewals and upsells.
Top Skills: CloudCollaborationData AnalyticsIdentity
YesterdaySaved
In-Office
New York, NY
Entry level
Entry level
Information Technology • Internet of Things
The role focuses on managing onboarding for mid-market customers, ensuring they go live efficiently and achieve early ROI through technical setup, weekly calls, and metrics tracking.
Top Skills: Ai ToolsAttentiveBrazeChatgptClaudeGa4KlaviyoLookerMartech ToolsMeta Ads ManagerShopifyYotpo
Reposted YesterdaySaved
In-Office
New York, NY
133K-200K Annually
Senior level
133K-200K Annually
Senior level
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills: Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
YesterdaySaved
In-Office
New York, NY
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Artificial Intelligence • Information Technology • Business Intelligence
The Client Success Manager will lead a team to enhance client outcomes in wealth management, supporting clients through data analysis and project management.
Reposted YesterdaySaved
In-Office or Remote
New York, NY
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will oversee post-sales processes, ensure customer onboarding and adoption, drive renewals, and manage account expansion. Responsibilities include developing success plans, monitoring customer health, and collaborating with cross-functional teams to enhance customer experience.
Top Skills: FintechSaaS
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