Top IT Jobs in NYC, NY

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Provide onsite and remote IT support for NYC and global users including desktop hardware/software troubleshooting, device provisioning and maintenance, SaaS administration, account management, network/VPN support, A/V and event support, onboarding/offboarding, documentation, and participation in on-call rotation.

Lead enterprise IT strategy and team, own the IT roadmap, and shift support from reactive to engineered solutions. Build automations, integrations, and internal tooling; manage endpoint, identity, networking, AV, onboarding/offboarding, vendor contracts, SLAs, and metrics. Support office technology and events and partner cross-functionally to scale secure, standardized IT services.

Provide in-person and remote IT support including Mac endpoint and mobile device administration, account provisioning via Okta/Google Workspace, JAMF/Google MDM management, AV and conference room support, basic wired/wireless network troubleshooting, IT asset procurement and inventory, and create knowledge-base documentation to support employee onboarding and day-to-day technical needs.

Lead IT operations and support for a rapidly growing fintech: maintain and upgrade systems, manage endpoints (Mac/Windows/ChromeOS), run MDM and Google Workspaces, mentor staff, define metrics, lead large IT projects, manage vendors and office technology, implement cybersecurity controls, expand support coverage, and travel internationally twice yearly.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Serve as a high-touch technical partner to executives, providing proactive IT support, troubleshooting, AV and meeting execution, coaching on tools, improving workflows, maintaining documentation, and collaborating cross-functionally. Role requires in-person presence in NYC (minimum 4 days/week).

Provide in-person and remote IT support for employees worldwide, managing device lifecycle, identity and access, endpoint management, networking, AV systems, and ticketing. Troubleshoot macOS, Windows, iOS, networking, and business applications, escalate complex issues, and improve employee technology experience.

Lead and develop a small AMER IT Services team, manage day-to-day IT operations for the NY site, support remote/unstaffed sites, handle vendor/facilities escalations, partner with global IT, drive process improvements, and own site budget and reporting.

Manage in-house helpdesk and global employee IT support, onboard/offboard and provision devices, coordinate international device logistics, design and support AV and office infrastructure, lead HQ network/AV/access control buildout, and support endpoint security, MDM operations, patching, and occasional customer-facing technical support.

Provide white-glove IT support for executives across on-prem, cloud, and mobile environments. Troubleshoot hardware, endpoints, networking, collaboration tools, and security; perform deskside support, MDM and endpoint management, disaster recovery tasks, documentation, and discreet VIP training; participate in continuity planning and occasional travel to executive locations.

Provide level‑1 IT support and manage tickets to meet SLAs, deploy new‑hire hardware, maintain hardware inventory and repairs, research tools, and support team productivity through clear communication.

Provide level‑1 IT support, manage tickets to meet SLAs, maintain hardware inventory and device repairs, deploy new‑hire hardware, research and share new tools, and communicate with team members.

Provide hands-on in-person and remote IT support for executive leadership and global staff, manage office IT infrastructure (network, firewalls, VPN, Wi‑Fi, Zoom Rooms, A/V), administer MDM (JAMF, Intune) and endpoint security, support Google Workspace/Slack/Zoom, maintain assets, documentation, onboarding/offboarding, and participate in infrastructure projects.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide front-line IT support to Department of Probation staff: troubleshoot hardware, software, and network issues; log and track helpdesk tickets; maintain documentation, user guides, email templates, and reports; train end-users; collaborate with IT team to resolve complex issues and follow SOPs.

Lead IT strategy, operations, and cybersecurity across multiple offices and remote teams. Manage infrastructure, cloud and endpoint systems, ServiceNow help desk, vendor relationships, and IT budget. Drive AI, automation, and data-driven initiatives, perform risk assessments, maintain disaster recovery and compliance (PCI), and oversee tech deployments and support for client projects.

Lead global IT operations, systems, and network engineering including help desk, endpoint and identity management, enterprise networking, A/V/live production, office infrastructure delivery, vendor/procurement oversight, and operational rigor (ITSM, change control, incident/RCA). Build and grow teams, set SLAs, partner with Security and People Ops, and drive technical roadmap for secure, high-availability infrastructure.

Provide hands-on IT operations and technical support across multi-site Mac and PC environments: server administration, network troubleshooting, access control and physical security management, device lifecycle and inventory, vendor coordination, IT project support, and rapid escalation of time-sensitive issues. Regular travel across sites and flexible hours required.

Operate, secure, and support company IT systems including account lifecycle, SaaS integrations, endpoint hardening, MDM/SSO, office networks, and IT automation. Collaborate cross-functionally to define IT/security policies, remediate misconfigurations, support incidents, and maintain documentation and runbooks to ensure reliable, compliant IT operations.

Administer and optimize Microsoft 365 and identity (Azure AD/Entra ID), manage endpoint tools (Intune, Jamf Pro), support office network infrastructure, serve as Tier 3 escalation for Helpdesk, automate tasks with PowerShell, respond to security incidents, run phishing simulations, and lead IT projects and vendor engagements.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead the end-to-end internal IT function, covering identity and access management, endpoint/device management, AI platform and SaaS administration, security/compliance support, office infrastructure, automation, and a 4–5 person IT team. Partner with Security, HR, Finance, and Engineering on audits, incident response, and tooling rollouts while driving strategy and hands-on execution.

Manage, design, install, support, and maintain VMware virtual environments and virtual-based systems. Administer Red Hat Linux and Windows Server OS, support email systems (MS Exchange/O365 preferred), troubleshoot issues, lead tasks, and communicate effectively to manage multiple priorities.

Serve as Tier II escalation for complex IT issues across Microsoft 365 and collaboration tools. Administer identity/access (Entra ID, SSO, MFA), manage SaaS permissions, oversee device imaging, shipping, and inventory, support conference AV and VPN access, respond to security alerts, maintain Confluence knowledge base, partner with vendors, and improve support workflows for ~260–400 users.