Top IT Jobs in NYC, NY

Provide onsite and remote IT support, troubleshooting hardware, software, network, AV, and access issues. Manage ticketing, endpoint systems, user accounts, onboarding equipment, conference room technology, documentation, and IT process improvements. Collaborate with Workplace Services, People, and IT teams while using AI tools and scripting to automate tasks and resolve issues efficiently.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration, and own onboarding/offboarding processes.

Leads global production support for mission-critical investment applications across AWS and on-premises environments. Oversees incident, problem, change, and release management; critical incident response; root-cause analysis; observability; automation; and operational governance. Partners with engineering, cloud, infrastructure, vendors, and business teams to improve reliability, compliance, disaster recovery, service levels, and operational efficiency. Mentors distributed support teams and leverages AI-enabled tools to accelerate incident response and knowledge management.

Provides onsite and remote IT support across macOS and Windows environments. Responsibilities include deploying and managing devices, troubleshooting hardware, software, networks, and SaaS applications, maintaining collaboration systems and campus infrastructure, administering MDM platforms, supporting security best practices, managing assets and purchasing, and creating technical documentation. The role also assists with network deployments and IT planning for production, creative, and corporate teams.

Leads corporate IT operations, end-user computing, infrastructure, Microsoft 365 administration, identity and access management, endpoint security, asset lifecycle management, and employee support. Oversees onboarding and offboarding, access governance, networking, patching, vulnerability remediation, business continuity, and managed service provider relationships. Partners with Information Security, HR, and vendors to maintain reliable, secure, and efficient technology services across hybrid and remote work environments.

Provide in-person and remote IT support including Mac endpoint and mobile device administration, account provisioning via Okta/Google Workspace, JAMF/Google MDM management, AV and conference room support, basic wired/wireless network troubleshooting, IT asset procurement and inventory, and create knowledge-base documentation to support employee onboarding and day-to-day technical needs.

Provide local and remote IT support for Affirm's NYC office, maintain Zoom Rooms/AV, monitor security and malware, manage provisioning/deprovisioning, administer enterprise systems, and support office network and IT assets while enforcing compliance and documentation.

Provides Level 2 remote and on-site IT support for complex laptop, workstation, operating system, software, hardware, network, and peripheral issues. Installs and configures systems, documents interventions, prioritizes and escalates unresolved tickets, and participates in after-hours on-call rotations. Supports executives and C-suite users in high-pressure environments while maintaining professional service standards.

Own employee IT support and the technology backbone for Rho’s NYC office and distributed team. Manage macOS and Windows devices, MDM, identity and SaaS systems, onboarding and offboarding, office networking, AV, conference rooms, and IT assets. Build scalable processes, documentation, runbooks, and self-service resources while partnering with Security, People, and Finance on access controls, compliance, and asset management.

Provide IT support for multiple restaurant launches, coordinating vendors and managing project timelines. Configure computer hardware, software, networks, servers, and network clients while learning new applications and processes. The role requires strong organization, prioritization, planning, and written and verbal communication skills.

Leads OceanX’s global IT function, including enterprise technology strategy, infrastructure, cybersecurity, business systems, user support, governance, budgeting, vendors, and technology risk. Oversees a distributed team and external partners while separating IT infrastructure from the parent organization. Drives modernization, integrations, AI adoption, cybersecurity programs, business continuity, employee training, and reliable technology services across offices, vessels, education, media, and global operations.

Own Bright!Tax’s internal systems backbone by administering HubSpot, managing permissions and integrations, resolving support tickets, and building scripts or automations across HubSpot, Soraban, and Google Workspace. The role also supports onboarding and offboarding, documents processes, identifies recurring issues, and improves workflows to reduce manual intervention and ticket volume. It is remote-first and requires independent problem-solving, clear communication, attention to detail, and a developer-oriented mindset.

Provides hands-on break/fix, deployment, refresh, and lifecycle support for laptops, desktops, monitors, docking stations, printers, and peripherals. Diagnoses hardware issues, images and stages devices, manages inventory and RMAs, delivers and installs equipment, maintains tickets and SLAs, and escalates software or network issues to Tier 2. The role requires strong customer service, physical equipment handling, accurate documentation, overtime flexibility, and the ability to respond quickly to urgent hot-swap requests.

Provides third-tier remote and local IT and audiovisual support for conference rooms and offices. Configures, installs, maintains, and upgrades AV and IT hardware and software; administers operating system security, backups, recovery procedures, and infrastructure support. Resolves complex issues, maintains documentation, trains users and junior staff, supports service-level standards, and participates in regional and global projects, occasionally leading small initiatives.

Provides Tier 1 IT support across Windows 11, Dell laptops, Cisco Meraki networking, Microsoft 365, Intune, and iOS devices. Resolves tickets through Zendesk, monitors systems, escalates complex issues, maintains documentation and knowledge articles, tracks IT assets, supports endpoint management, and promotes security best practices. The role is designed for an early-career IT professional with opportunities to learn and develop technical skills.

Provides first-line and escalated IT support for employees through ticket triage, troubleshooting, endpoint deployment, Active Directory and PowerShell administration, patching, and endpoint management. Supports conference room systems, printers, onboarding and offboarding, asset inventory, documentation, audits, and IT projects. The role is primarily on-site in Manhattan four days per week and includes an after-hours on-call rotation.

Provides onsite IT support for the New York office, managing employee onboarding and offboarding, identity and access systems, SaaS platforms, macOS devices, office networks, security systems, conference room technology, vendors, and infrastructure projects. Collaborates with the San Francisco IT and Security team on standards, documentation, incident response, automation, and company-wide technology improvements.

Assist senior IT staff with Windows 11 endpoint administration, patch deployment, software and hardware updates, inventory and compliance reporting, data validation, workstation troubleshooting, basic PowerShell automation, and technical documentation. The role provides practical experience with enterprise IT support, endpoint security, auditing, and escalation procedures.

Leads the company’s IT function, directing multidisciplinary teams across IT operations, security, cloud infrastructure, Microsoft 365, SaaS applications, and end-user services. Executes the CTO’s technology roadmap, advances ITSM/ITIL maturity, maintains business continuity, oversees vendors and procurement, supports compliance, manages budgets, and provides executive reporting. The Director also recruits and develops the IT organization, partners with software engineering and people operations, and ensures secure, reliable, scalable technology services across affiliated companies.

Administer workforce tools by managing user accounts, permissions, licenses, onboarding, and offboarding. Track tool adoption, compliance, license utilization, and costs. Create Excel dashboards and recurring management reports, resolve access issues, coordinate with vendors, and identify usage anomalies or underutilized licenses. The role is fully onsite in Gurugram on a 5:00 PM–2:00 AM IST US shift.

Own Stratus’s internal IT environment, including Microsoft Entra ID, Microsoft 365, identity access, SaaS applications, endpoint management, hardware assets, onboarding and offboarding, employee support, and compliance controls. Automate provisioning, license reconciliation, access reviews, and audit evidence collection using scripting and AI tools. Administer security, VPN, password management, documentation, and SOC 2/NIST-related processes while supporting a distributed workforce.

Provides front-line IT support for approximately 50 staff in a mixed Mac/Linux environment. Responsibilities include ticket resolution, onboarding and offboarding, hardware setup, asset management, access provisioning, documentation, account administration, and in-office technical coverage. The specialist also assists with workflow automation, new tool implementation, and monitoring infrastructure alerts, escalating issues appropriately while supporting projects led by the infrastructure team.

Provide white-glove IT support to executive management and investment professionals. Diagnose and resolve issues involving computers, mobile devices, software, market-data platforms, and video conferencing. Advise users on technology and policies, manage incidents and service requests, coordinate with technology providers, develop project plans, perform root-cause analysis, and participate in rotational 24/7 on-call support with domestic and international travel as needed.