Top IT Jobs in NYC, NY

Provide onsite and remote IT support, troubleshooting hardware, software, network, AV, and access issues. Manage ticketing, endpoint systems, user accounts, onboarding equipment, conference room technology, documentation, and IT process improvements. Collaborate with Workplace Services, People, and IT teams while using AI tools and scripting to automate tasks and resolve issues efficiently.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration, and own onboarding/offboarding processes.

Leads global production support for mission-critical investment applications across AWS and on-premises environments. Oversees incident, problem, change, and release management; critical incident response; root-cause analysis; observability; automation; and operational governance. Partners with engineering, cloud, infrastructure, vendors, and business teams to improve reliability, compliance, disaster recovery, service levels, and operational efficiency. Mentors distributed support teams and leverages AI-enabled tools to accelerate incident response and knowledge management.

Provide in-person and remote IT support including Mac endpoint and mobile device administration, account provisioning via Okta/Google Workspace, JAMF/Google MDM management, AV and conference room support, basic wired/wireless network troubleshooting, IT asset procurement and inventory, and create knowledge-base documentation to support employee onboarding and day-to-day technical needs.

Provide local and remote IT support for Affirm's NYC office, maintain Zoom Rooms/AV, monitor security and malware, manage provisioning/deprovisioning, administer enterprise systems, and support office network and IT assets while enforcing compliance and documentation.

Provides Level 2 remote and on-site IT support for complex laptop, workstation, operating system, software, hardware, network, and peripheral issues. Installs and configures systems, documents interventions, prioritizes and escalates unresolved tickets, and participates in after-hours on-call rotations. Supports executives and C-suite users in high-pressure environments while maintaining professional service standards.

Own employee IT support and the technology backbone for Rho’s NYC office and distributed team. Manage macOS and Windows devices, MDM, identity and SaaS systems, onboarding and offboarding, office networking, AV, conference rooms, and IT assets. Build scalable processes, documentation, runbooks, and self-service resources while partnering with Security, People, and Finance on access controls, compliance, and asset management.

Provide IT support for multiple restaurant launches, coordinating vendors and managing project timelines. Configure computer hardware, software, networks, servers, and network clients while learning new applications and processes. The role requires strong organization, prioritization, planning, and written and verbal communication skills.

Leads OceanX’s global IT function, including enterprise technology strategy, infrastructure, cybersecurity, business systems, user support, governance, budgeting, vendors, and technology risk. Oversees a distributed team and external partners while separating IT infrastructure from the parent organization. Drives modernization, integrations, AI adoption, cybersecurity programs, business continuity, employee training, and reliable technology services across offices, vessels, education, media, and global operations.

Own Bright!Tax’s internal systems backbone by administering HubSpot, managing permissions and integrations, resolving support tickets, and building scripts or automations across HubSpot, Soraban, and Google Workspace. The role also supports onboarding and offboarding, documents processes, identifies recurring issues, and improves workflows to reduce manual intervention and ticket volume. It is remote-first and requires independent problem-solving, clear communication, attention to detail, and a developer-oriented mindset.

Provides hands-on break/fix, deployment, refresh, and lifecycle support for laptops, desktops, monitors, docking stations, printers, and peripherals. Diagnoses hardware issues, images and stages devices, manages inventory and RMAs, delivers and installs equipment, maintains tickets and SLAs, and escalates software or network issues to Tier 2. The role requires strong customer service, physical equipment handling, accurate documentation, overtime flexibility, and the ability to respond quickly to urgent hot-swap requests.

Provides third-tier remote and local IT and audiovisual support for conference rooms and offices. Configures, installs, maintains, and upgrades AV and IT hardware and software; administers operating system security, backups, recovery procedures, and infrastructure support. Resolves complex issues, maintains documentation, trains users and junior staff, supports service-level standards, and participates in regional and global projects, occasionally leading small initiatives.

Provides Tier 1 IT support across Windows 11, Dell laptops, Cisco Meraki networking, Microsoft 365, Intune, and iOS devices. Resolves tickets through Zendesk, monitors systems, escalates complex issues, maintains documentation and knowledge articles, tracks IT assets, supports endpoint management, and promotes security best practices. The role is designed for an early-career IT professional with opportunities to learn and develop technical skills.

Provides first-line and escalated IT support for employees through ticket triage, troubleshooting, endpoint deployment, Active Directory and PowerShell administration, patching, and endpoint management. Supports conference room systems, printers, onboarding and offboarding, asset inventory, documentation, audits, and IT projects. The role is primarily on-site in Manhattan four days per week and includes an after-hours on-call rotation.

Provides onsite IT support for the New York office, managing employee onboarding and offboarding, identity and access systems, SaaS platforms, macOS devices, office networks, security systems, conference room technology, vendors, and infrastructure projects. Collaborates with the San Francisco IT and Security team on standards, documentation, incident response, automation, and company-wide technology improvements.

Assist senior IT staff with Windows 11 endpoint administration, patch deployment, software and hardware updates, inventory and compliance reporting, data validation, workstation troubleshooting, basic PowerShell automation, and technical documentation. The role provides practical experience with enterprise IT support, endpoint security, auditing, and escalation procedures.

Provides front-line IT support for approximately 50 staff in a mixed Mac/Linux environment. Responsibilities include ticket resolution, onboarding and offboarding, hardware setup, asset management, access provisioning, documentation, account administration, and in-office technical coverage. The specialist also assists with workflow automation, new tool implementation, and monitoring infrastructure alerts, escalating issues appropriately while supporting projects led by the infrastructure team.

Provide white-glove IT support to executive management and investment professionals. Diagnose and resolve issues involving computers, mobile devices, software, market-data platforms, and video conferencing. Advise users on technology and policies, manage incidents and service requests, coordinate with technology providers, develop project plans, perform root-cause analysis, and participate in rotational 24/7 on-call support with domestic and international travel as needed.

Manage the hotel's IT infrastructure, systems, applications, networks, endpoints, and support services. Ensure reliability, security, patching, backups, inventory, and compliance across hotel technology, including PMS, POS, internet, telephony, and guest systems. Coordinate IT projects, vendors, access provisioning, asset disposal, budgets, and incident management while supporting hotel operations and providing 24/7 availability for critical failures.

Own security posture, access control, and IT infrastructure hygiene. Fix RBAC/SSO/2FA automation, audit Google Drive and endpoints, implement MDM, rotate secrets and Apple 2FA numbers, reduce IT spend, build IT KPIs, and serve as primary IT support and vendor owner.

Oversee daily IT service delivery across service desk, infrastructure, networks, cloud services, applications, and end-user support. Lead IT staff, contractors, and vendors; manage ITSM processes; ensure system reliability, security, compliance, and lifecycle planning; communicate operational risks and outages; track service metrics; and drive modernization and continuous improvement.

Support global infrastructure as an SME across databases, servers, networks, storage, and application platforms. Provide medium-to-high complexity run-the-business support, incident resolution, project resources, requirements gathering, solution implementation, knowledge articles, and mentoring. Cover 24/7 shifts as required.

Owns internal IT operations for a fully remote telehealth company, including SaaS administration, identity and access management, device lifecycle and MDM, employee technical support, asset management, onboarding and offboarding, documentation, infrastructure operations, and security compliance controls. Leads foundational initiatives such as migrating OneDrive to Google Drive, deploying MDM, centralizing SaaS inventory, standardizing IT processes, and supporting Zendesk administration and integrations.

Administer, develop, and maintain IT systems supporting VA program data. Design data governance standards, automate workflows with Power Automate and PowerApps, provide technical troubleshooting, and produce documentation, reports, dashboards, and briefing materials. Collaborate with federal stakeholders to improve data quality, system performance, and information dissemination across healthcare-related programs.