Top IT Jobs in NYC, NY

Provide overnight remote IT support as the dedicated technical resource: troubleshoot Mac and Windows issues, manage tickets to SLAs, provision devices and accounts, run MDM and network deployments, support onboarding/offboarding, maintain asset inventory and documentation, ensure SOC2/HIPAA compliance, and mentor junior staff.

Lead and transform corporate IT: own infrastructure, identity, endpoint security, and tooling. Assess and rebuild operations, restructure the IT team, implement IAM and endpoint management, enforce policies, improve tooling and self-service, and provide leadership reporting and security alignment.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Provide hands-on end-user technology support for PCs, laptops, conferencing, mobile and voice systems; troubleshoot complex issues; automate tasks with scripting; manage incidents and projects; produce documentation and training; participate in rotational 24x7 on-call support and travel for deployments and escalations.

Provide first-line technical support for primarily cloud-based financial clients and internal users. Deliver white-glove onsite and remote assistance for workstations, conference rooms, applications, and networking; monitor tickets and alerts, perform routine maintenance, manage AD/Entra ID and Microsoft 365 environments, escalate incidents, maintain inventory, and support implementations and business development as needed.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.

Lead and mentor a global Corporate IT support team across Windows, macOS, mobile and Linux platforms. Own BAU operations, incident/problem/change management, vendor relationships, project delivery, KPIs/SLAs, knowledge management, budgeting, and partner with InfoSec to maintain secure, stable services.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Lead and grow the New York IT Operations team, manage escalations, build helpdesk dashboards (CSAT, SLAs), streamline processes, manage procurement and vendors, and deliver cross-functional IT projects to scale support for a growing global organization.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Provide technical systems support for IT environments, troubleshoot and resolve user/system issues, maintain and monitor systems, and ensure work is performed within required U.S. locations and citizenship constraints.

Provide on-site end-user IT support for the India office: configure and manage Windows/macOS/Linux endpoints, identity and access, device lifecycle, networking (DNS/DHCP/VPN/Wi‑Fi), peripheral ecosystems, automation via PowerShell/Bash/Python, ticketing and vendor management, and collaborate with global IT teams. Provide light after-hours US support and occasional NYC travel.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365 identity/collaboration stack, support endpoints and managed IT/security SaaS platforms, automate routine tasks with scripting, maintain documentation and compliance posture for Department of War mission spaces, and serve as hands-on technical escalation for operational issues.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.

Provide internal IT support and endpoint management for a fully remote workforce: provision and maintain macOS/Windows devices, enforce endpoint security, manage MDM/UEM and SaaS provisioning (Google Workspace, Slack, Atlassian), triage help desk tickets, maintain IT documentation, oversee vendor/licensing relationships, and partner on internal infrastructure and policy initiatives including AI tool governance.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Provide remote and in-person IT support in a primarily Apple environment, installing and maintaining desktops, laptops, printers, and AV/Zoom rooms; troubleshoot LAN/WAN and VOIP issues; administer cloud services (G Suite, Okta, Slack, Duo, Jira, Office365); onboard/train employees; track tickets in Jira; maintain IT inventory and documentation; escalate complex issues.

Provide advanced onsite and remote end-user technical support across Windows, macOS, Linux, mobile, VDI, collaboration and infrastructure technologies. Troubleshoot complex incidents, perform root-cause analysis, manage multiple support channels and executive escalations, maintain ITIL-based processes, create documentation, participate in deployments, and collaborate with engineering, security, and vendors to implement permanent solutions.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead IT operations for a multi-site ambulatory surgery network, managing infrastructure, clinical and business systems, security and compliance, service desk, vendor relationships, and IT budgeting. Ensure uptime, drive integrations and migrations, execute DR/BC plans, and report operational metrics while partnering with the CIO on strategy and roadmaps.

Design and produce a multi-module workshop series on Agentic AI for IT Support and Data Analytics: create lesson plans, scripts, demos, and 5–8 minute on-camera videos; build 30–45 minute hands-on workshops and performance-based assessments; translate real job tasks into progressive learning aligned to entry-level roles.

Serve as the primary on-site IT contact for the NYC office, resolving AV, network, hardware, and access issues via Jira Service Management. Manage device logistics and inventory, ensure timely laptop delivery, handle asset returns and e-waste, participate in sprint planning, escalate SEV1s, keep documentation current, and drive process improvements to elevate the employee IT experience.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.