Top IT Jobs in NYC, NY

Own day-to-day IT support for US employees, including ticket resolution, account and access administration, device lifecycle management, endpoint security, asset inventory, and meeting-room AV support. Administer Google Workspace, JAMF, Notion, Slack, and Zoom while supporting onboarding, offboarding, SSO, provisioning, and least-privilege controls. Collaborate with the Berlin IT team, document processes, troubleshoot recurring issues, and escalate complex cases with clear recommendations.

Supports the PATH Oracle Cerner Millennium EHR by coordinating approved configuration changes, maintaining auditable change records, assisting clinical and operational users, and collaborating across teams. The role requires ServiceNow incident triage and resolution, IT project support, system setup, performance reporting, configuration management, and task coordination. It is remote, requires up to 25% travel, and requires obtaining a Public Trust Level 5 clearance.

Own corporate IT across identity, access, Mac devices, endpoint security, SaaS administration, audits, and incident support. Manage onboarding, offboarding, access reviews, device policies, licenses, and security configurations. Automate repetitive workflows with Python or Bash, document procedures, support audits and security incidents, and participate in IT on-call. The role independently operates the company’s identity, device, and SaaS environments while partnering closely with the security team.

Provides second-line internal IT support for a distributed workforce. Responsibilities include incident resolution, Microsoft Entra ID and Microsoft 365 administration, macOS and Windows device management, onboarding and offboarding, access reviews, automation, endpoint security, audit support, documentation, and IT project work. The role covers US hours in a follow-the-sun model and collaborates with Engineering, People, Finance, and Security teams.

Lead Doppel’s IT function supporting office and remote employees. Manage the IT team, service delivery, onboarding and offboarding, identity and access through Okta, endpoint management with Jamf, SaaS administration, office technology, vendors, budgets, and procurement. Build scalable processes and automations while partnering with Security on endpoint protection, access controls, vulnerability remediation, incident response, and audit readiness.

Provides hands-on IT and HRIS support for hardware, software, applications, servers, printers, and network systems. Responsibilities include troubleshooting technical issues, performing updates and backups, researching bugs and hosting options, supporting system conversions and recovery procedures, tracking service desk interactions, analyzing data integrity and system effectiveness, and assisting with application and infrastructure development. The intern also provides basic user support while meeting service desk performance standards.

Administer Jira, Jira Service Management, Confluence, Loom, and Workato support platforms. Manage provisioning, permissions, workflows, custom fields, SLAs, automation, request queues, and access reviews. Monitor and troubleshoot Workato recipes, support citizen developers, automate repetitive administration, document configurations, and report on platform health. Complete moderately complex improvements independently while enforcing RBAC, least privilege, data privacy, and auditable processes.

Manage the company’s IT department and ensure reliable operation of networks, servers, systems, security, and end-user technology. Responsibilities include AWS and Oracle administration, Microsoft 365 access management, technical support, cybersecurity monitoring, compliance, vendor coordination, budgeting, and leading IT infrastructure projects. The role also supports Windows and Apple devices, manages IT tickets, and coordinates cross-functional technology initiatives.

Supports and improves IT infrastructure across multi-site healthcare centers, including endpoints, networks, cloud systems, printing, AV, phones, digital signage, SaaS applications, Microsoft 365, and Entra ID. Delivers site and technology projects, automates onboarding and offboarding, troubleshoots escalated issues, manages vendors, supports disaster recovery testing, and maintains documentation, security, asset inventories, and HIPAA-compliant access practices.

Provide first-line IT support for employees across hardware, software, access, connectivity, devices, and office AV. Manage device lifecycles, inventory, shipping, software licenses, onboarding and offboarding, identity provisioning, conference room technology, and basic network troubleshooting. Document solutions, create knowledge-base resources, and help build scalable internal IT operations for an on-site New York City headquarters and global remote workforce.

Provides remote and onsite IT support for distributed employees, troubleshooting hardware, software, accounts, connectivity, AV equipment, and collaboration tools. Manages help desk tickets, onboarding and offboarding, identity and access tasks, endpoint imaging and patch verification, asset tracking, documentation, and escalations. Partners with Security and IT Engineering on device compliance and access controls while maintaining strong customer service and process discipline.

Own Modal’s employee technology environment, including identity and access, devices, SaaS applications, internal systems, automation, support, hardware, and vendors. Build secure onboarding and offboarding workflows, manage endpoints, integrate business systems, and improve IT operations through automation. Establish the technical direction and operating model for IT while remaining hands-on and eventually building a team as the company scales.

Provides Tier 1 IT support for hardware, software, networks, IP phones, mobile devices, peripherals, and specialized equipment. Handles helpdesk inquiries, equipment setup, repairs, inventory, system monitoring, user training, troubleshooting, and vendor escalation. Supports after-hours helpdesk coverage and recommends technology improvements. The role is fully in-office in New York and requires strong customer service, organization, communication, and technical troubleshooting skills.

Leads IT service desk, desktop support, and end-user support operations, including staffing, service delivery, ITSM governance, incident management, vendor oversight, endpoint support, security coordination, and KPI reporting. Owns ITSM platforms and drives automation, self-service, customer satisfaction, compliance, and continuous improvement. The role requires hands-on incident support and at least three days per week onsite in New York City.

Provides desktop and remote IT support for employees and clients, including hardware, software, accounts, peripherals, conference-room technology, VOIP, and endpoint security. Maintains IT inventory, ticketing workflows, onboarding and offboarding, documentation, and vendor relationships. Supports executives and IT operations initiatives while troubleshooting macOS, Windows, SaaS, identity-management, network, and mobile-device systems.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Provide hands-on IT administration for approximately 230 employees across macOS and Windows. Responsibilities include Tier 1 and Tier 2 support, SaaS and identity administration, endpoint management, onboarding and offboarding, asset inventory, compliance reporting, workflow monitoring, scripting, documentation, lab and VDI support, and vendor coordination.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Own day-to-day IT operations for a distributed team, including Tier 1–3 support, onboarding and offboarding, IAM, device lifecycle management, endpoint security, patching, and SaaS administration. Administer Intune, Microsoft Defender, Microsoft 365, Google Workspace, and Atera across Windows and macOS environments. Partner with the CISO on access security, enforce least privilege, maintain documentation, manage equipment logistics, and improve scalable IT processes.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Schedules and monitors production and non-production system batches, maintains batch calendars, updates system configurations and security access, and monitors file transmissions. The role investigates, documents, and escalates application failures, supports application testing, maintains procedures, and coordinates with stakeholders and vendors. Regular weekend, holiday, and off-hours support is required.

Provides Tier 2 and Tier 3 global IT support, manages macOS and Windows endpoints through MDM, administers identity and access, and handles onboarding, offboarding, assets, SaaS, security tooling, and office technology. The role also maintains documentation, supports events, resolves recurring issues through automation, and improves global IT processes.