Top IT Jobs in NYC, NY

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Build and lead DESRI's internal IT function: define IT strategy and governance, manage infrastructure and enterprise applications (Microsoft 365, HRIS), lead cybersecurity and compliance, oversee vendor and budget management, establish service delivery and Help Desk, and scale a global IT team to support distributed operations and remote employees.

Provide first-line desktop and end-user support in a hybrid NYC investment banking office: troubleshoot Windows devices, Microsoft 365, AV/conference systems, image and deploy laptops, administer AD/Entra accounts, manage file permissions, assist with networking and vendor coordination, maintain asset inventory and documentation, and deliver high-touch customer service to employees including senior executives.

Provide on-site technical support to end-users: troubleshoot hardware, software, and network issues; manage user accounts, endpoints, and assets; document tickets; escalate complex problems; assist with tool consolidation and SSO integration.

Lead core IT operations including device procurement and macOS fleet management with Jamf Pro, Google Workspace and Okta administration; serve as escalation point for helpdesk; implement cybersecurity controls (MFA, endpoint protection, patching), run phishing training, manage vendors/MSSPs, and contribute to IT strategy, budgeting, and business continuity.

Administer and secure Workspace One UEM and Active Directory; deploy and support mobile devices, laptops, desktops, and endpoint security. Provide Tier 1-3 support for iOS, Android, Windows, and macOS, manage device lifecycle, imaging, asset inventory, documentation, compliance reporting, and escalate to vendors/internal teams.

Manage and support desktop and network operations for two office locations: help desk, LAN/WAN administration, network and security monitoring (McAfee, CrowdStrike), Cisco switch maintenance, VoIP troubleshooting, Windows and Mac support, inventory, vendor coordination, documentation, and network configuration improvements.

Provide frontline IT support and own employee onboarding, device lifecycle, access administration, and office AV systems. Troubleshoot macOS devices, manage tickets, administer Okta, Google Workspace, Slack, and MDM, coordinate device logistics, and improve processes and automation in collaboration with IT, Security, People, and Workplace teams.

Build and run end-to-end IT for a high-growth healthtech: identity and device management, MDM, SaaS admin, hardware and office IT, endpoint security and compliance (SOC 2/HIPAA), vendor and budget ownership, automation of toil, and white-glove user support.

Lead and improve IT support functions across ASCAP, managing Support Technicians, incident escalation, SLAs/KPIs, process and service integration, vendor relationships, documentation, and coaching to deliver high-quality conferencing/AV and IT services. Drive optimization, reporting, and roadmap development aligned with business needs.

Lead all IT operations for a scaling startup: employee onboarding, device provisioning, SaaS administration, endpoint security, IAM, office network and AV build-out, vendor evaluation, inventory and lifecycle management, and IT process and ticketing improvements.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Provide hands-on IT support for Harvey's New York office, handling onboarding/offboarding, troubleshooting devices, access, peripherals, printers, networking, and A/V. Administer Google Workspace, Okta, MDM, and core SaaS; maintain asset inventory; coordinate repairs and procurement; identify systemic issues and automate/process-improve support workflows while partnering with engineering, security, and cross-functional teams.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Provide technical support and troubleshooting for IT systems, respond to user incidents, monitor system health, escalate complex issues, document resolutions, and assist with system maintenance and deployments.

Provide L1/L2 hardware and software support to students, faculty, and administration. Diagnose, repair, install, and configure computers, servers, printers/scanners, and campus cabling. Track and prioritize requests in a ticketing system, maintain IT supplies, perform server updates, document procedures, set up user accounts, and educate staff on equipment and software. Evening and occasional weekend hours required.

Manage multi-site IT support operations for a manufacturing organization: lead L1/L2 teams, resolve hardware/software issues, oversee infrastructure, enforce cybersecurity, coordinate vendors, manage imaging and deployments, document systems, and align IT with production goals.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Provide Level 1–2 hardware and software support to students, faculty, and administration: troubleshoot accounts, install/configure and repair computers and peripherals, maintain servers, manage IT inventory, document procedures, and track requests in an IT ticketing system. Evening and occasional weekend coverage required.

Lead delivery of end-user technology services; support PCs, laptops, conferencing, mobile and voice systems; troubleshoot and remediate complex issues; automate operational tasks with scripting; manage incidents and root cause analysis; run technology projects, vendor coordination, training, documentation, and provide rotational on-call and travel support.

Lead and own end-to-end IT operations, including onboarding/offboarding, device provisioning, Tier 2 support, service desk management, endpoint security (CrowdStrike, Kandji/IRU), and Okta identity management. Improve runbooks, mentor the IT team, collaborate with Security and Engineering, and ensure operational excellence and compliance across a global workforce with regular NYC presence.

Onsite IT Support Specialist and site lead for Zip’s NYC office. Provide helpdesk support, manage Zoom/conference equipment, Wi‑Fi, printers, and Mac/Windows hardware. Handle onboarding/offboarding, laptop lifecycle logistics, asset tracking, and provisioning. Administer cloud services (Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom). Maintain runbooks/SOPs and coordinate with Workplace and InfoSec to ensure device compliance.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.