Top Support Engineer Jobs in NYC, NY

The Support Engineer will troubleshoot issues and provide solutions in online advertising technology, focusing on delivering excellent customer service. Responsibilities include documentation, data analysis, and adapting to new technologies.

As a Customer Support Engineer, you will manage support tickets, troubleshoot issues, collaborate with engineering, and improve support processes while creating documentation.

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

As a Senior Cloud Support Engineer, you'll provide high-level support for GPU workloads, mentor team members, resolve complex technical issues, and enhance customer satisfaction through technical expertise and problem-solving.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The Premium Support Engineer will serve as a technical authority for enterprise customers, ensuring optimal performance of air-gapped systems, advocating for feature requests, and managing incident responses.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

The IT Support Engineer provides hands-on support for end-users, troubleshoots IT issues, manages devices, and ensures effective technology use across the business.

The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.

As a Market Data Support Engineer, you'll design, implement, and support Linux systems, manage infrastructure changes, and maintain co-location market data infrastructures.

The Production Engineer will design and maintain support tools, develop AI-driven solutions, and partner with teams to enhance customer experience and operational reliability.

The SRE Application Support Engineer is responsible for ensuring operational reliability, stability, and optimizing performance of production systems, managing outages, troubleshooting issues, and developing documentation and standards for production applications.

As a Support Engineer, you'll troubleshoot customer issues, debug production systems, manage support tickets, and work on solutions across various platform functionalities.

Provide technical support across multiple tiers, automate operations with scripts, ensure security compliance, manage tools, and optimize infrastructure.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The IT Support Engineer will provide technology support, manage equipment logistics, troubleshoot tech issues, and ensure a high-quality tech experience for employees, especially C-Suite executives.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The IT Support Engineer will manage IT support and operations, ensuring secure and efficient IT services, hardware management, and compliance initiatives.

As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.

As a Customer Support Engineer, you will troubleshoot technical issues, engage with customers, identify bugs, and provide feedback to improve products, all while being backed by a responsive engineering team.

The role involves resolving complex customer issues, providing technical support, interfacing with R&D, and maintaining records of problem resolutions while supporting IP network systems.