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Top Support Engineer Jobs in NYC, NY
AdTech • Digital Media • Marketing Tech
Provide technical support and solutions for ad-serving platforms, assist Sales with customer deployments and modifications, and conduct needs analyses and product testing.
Top Skills:
MS OfficeSQL ServerZendesk
AdTech • Digital Media • Marketing Tech
The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.
Top Skills:
MS OfficeSQL ServerZendesk
Artificial Intelligence • Fintech • Hardware • Other • Automation
As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.
Top Skills:
BashPerlPythonUnix
AdTech • Digital Media • Marketing Tech
As a Support Engineer 1, you will provide customer support, analyze issues, deliver solutions, and develop use cases for engineering, ensuring customer satisfaction with FreeWheel's advertising technologies.
Top Skills:
ExcelSQL
AdTech • Digital Media • Marketing Tech
The Support Engineer will solve complex problems, provide technical support, and work collaboratively to enhance customer experiences with FreeWheel's products.
Top Skills:
Scripting LanguagesSQL
AdTech • Digital Media • Marketing Tech
As a Support Engineer, you'll provide exceptional customer support, analyze issues, and develop solutions while mastering ad technologies. You'll collaborate with diverse teams and potentially work on high-profile events.
Top Skills:
ExcelSQL
AdTech • Digital Media • Marketing Tech
As a Support Engineer, you'll solve complex problems, provide technical support, and enhance customer experience in the advertising technology sector.
Top Skills:
Scripting LanguagesSQL
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Cloud • Information Technology
The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.
Top Skills:
Aws S3Cloud StorageDistributed SystemsDnsHTTPLinuxNetworkingTcp/IpTls
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.
Top Skills:
Db2J2EeJavaJava Ee 5JavaScriptJbossMssqlMySQLOracleSQLSybaseTomcatWeblogicWebsphereXML
Cloud • Information Technology • Machine Learning
The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.
Top Skills:
AnsibleBashCentosDell SystemsGpu TechnologyLinuxNvidia GpusPythonSupermicro SystemsUbuntu
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Premier Support Engineer, you will assist clients with technical queries, foster relationships with Premier Customers, and provide detailed product support while building documentation.
Top Skills:
LinuxSaaS
Artificial Intelligence • Fintech • Hardware • Other • Automation
Support live trading operations by managing trade flows, responding to alerts, and interfacing with exchanges. Requires scripting and systems knowledge.
Top Skills:
BashPerlPythonUnix
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Cloud • Security • Software • Cybersecurity • Automation
The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.
Top Skills:
BashCi/CdGitlabKubernetesLinuxRubyRuby On RailsServerless
Reposted 11 Days AgoSaved
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Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.
Top Skills:
BashGitLinuxRubyZendesk
Beauty • Enterprise Web • Fintech • Payments • Software
Provide IT support, deliver customer service, manage employee equipment, maintain user access, and improve digital workplace efficiency.
Top Skills:
BashGoogle WorkspaceJAMFJIRAKandjimacOSOktaZsh
Cloud • Information Technology • Machine Learning
As a Senior Cloud Support Engineer, you'll provide high-level support for GPU workloads, mentor team members, resolve complex technical issues, and enhance customer satisfaction through technical expertise and problem-solving.
Top Skills:
GrafanaHigh-Performance Computing (Hpc)KubernetesLinuxLoad BalancingNetworkingObservability ToolsStorage Volumes
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.
Top Skills:
BashGitLinuxRubyZendesk
Reposted 13 Days AgoSaved
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.
Top Skills:
AWSBashDatadogDockerJIRAKubernetesNew RelicPagerdutyPrometheusPythonSalesforceSlackSplunk
Cloud • eCommerce • Information Technology • Professional Services • Software
The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.
Top Skills:
Cleo SoftwareFtpHTTPSmtpSshftp
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Machine Learning • Software
As an IT Support Engineer, you will implement IT solutions, support systems, and innovate technologies aligning with business goals, while collaborating with various teams to enhance workflows.
Top Skills:
AWSAzureEntra IdExchange OnlineGCPHpcIntuneLinuxmacOSOffice 365Windows
Cloud • Internet of Things
The role involves diagnosing and resolving network issues, managing customer communications, supporting network hardware, and collaborating on NOC workflows and escalations.
Top Skills:
BssDhcpDnsJuniperNetworking HardwareNmsOssRadiusSalesforceSolarwindsTcp/Ip
Artificial Intelligence • Information Technology • Internet of Things
The Tier 2 Support Engineer resolves technical issues, engages with customers, supports onboarding, and documents solutions to improve processes.
Top Skills:
AIAzure AksBitbucketGitKubernetesLinuxMlRedhat OcpSQL
Financial Services
The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.
Top Skills:
BashLinuxMulticastPythonTcp/Ip
Artificial Intelligence • Information Technology • Software • Automation
As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.
Top Skills:
BoxHubspotJavaScriptMakeN8NNode.jsSalesforceSharepointSlackTeamsZapier
Financial Services
As a Market Data Support Engineer, you'll design, implement, and support Linux systems, manage infrastructure changes, and maintain co-location market data infrastructures.
Top Skills:
AnsibleBashBitbucketGitGrafanaLinuxPrometheusPythonRhelTerraformUnix
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