Top Support Engineer Jobs in NYC, NY

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

The Premier Support Engineer engages with clients to address technical inquiries, develops customer relationships, reproduces issues, and contributes to documentation while working directly with Datadog's Premier Customers.

As a Premier Support Engineer, you will assist clients with technical queries, foster relationships with Premier Customers, and provide detailed product support while building documentation.

Support live trading operations by managing trade flows, responding to alerts, and interfacing with exchanges. Requires scripting and systems knowledge.

The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.

Provide technical support and solutions for ad-serving platforms, assist Sales with customer deployments and modifications, and conduct needs analyses and product testing.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

Provide IT support, deliver customer service, manage employee equipment, maintain user access, and improve digital workplace efficiency.

As a Senior Cloud Support Engineer, you'll provide high-level support for GPU workloads, mentor team members, resolve complex technical issues, and enhance customer satisfaction through technical expertise and problem-solving.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.

The Production Engineer will design and maintain support tools, develop AI-driven solutions, and partner with teams to enhance customer experience and operational reliability.

Responsible for ensuring the reliability, performance, and scalability of public-facing applications in a 24/7 Linux environment. Duties include automation, monitoring, collaboration with teams, and incident response.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

Provide hands-on IT support to employees, manage hardware and software issues, oversee equipment inventory, onboard new team members, and ensure IT infrastructure efficiency.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

The Client Support Engineer will troubleshoot client issues, manage support lifecycles, and collaborate with internal teams to enhance client experience.

The Support Engineer II will design scalable solutions, manage device ecosystems, and improve support systems while collaborating with teams to enhance user experience.

The Support Engineer will assist customers by responding to inquiries, troubleshooting technical issues, and collaborating with engineering teams while improving support documentation and user experience.