Top Hospitality Jobs in New York City, NY

Lead Fora's UK market growth by owning strategy, KPIs, and operational execution. Build processes, tools, supplier relationships, and local marketing. Drive advisor onboarding, success, compliance, and cross-functional projects while managing partners and scaling multi-city operations.

Support program operations for Fam & Retreat programs by building and maintaining dashboards, cleaning and reporting data, keeping Airtable and Jira current, identifying trends and risks, documenting workflows, and partnering cross-functionally to improve processes.

Serve as strategic HR partner to G&A senior leaders, leading org design and restructures, driving performance calibration, using data and AI tools to surface org health risks, and translating people strategy into measurable outcomes across global, high-growth teams.

Manage a large portfolio of payroll customers to prevent churn, drive renewals and expansion, resolve technical escalations, deliver adoption trainings, advocate product improvements, and partner cross-functionally to improve payroll and tax workflows and customer outcomes.

Lead design and execution of Toast's enterprise data governance: define strategy, build governance frameworks, policies, business glossary, Data Governance Council, ensure compliance (GDPR/CCPA/SOC2/PCI-DSS), run maturity assessments, enable data literacy, and grow the governance team to drive adoption across domains.

Provide first-level technical support and customer service, troubleshoot and resolve user issues, escalate when necessary, document incidents, update customer records, produce activity reports, and recommend process improvements while maintaining high customer satisfaction.

Lead design and build of a versioned external booking API and core booking domain. Ensure transactional correctness, prevent oversells, handle retries and failures, create reusable connectors to PMS/POS, set reliability targets, and operate the platform with observability, tests, and runbooks while mentoring engineers and delivering partner integrations.

Lead planning, resourcing, execution, and delivery of enterprise projects. Track milestones, manage stakeholders and vendors, report progress, recommend schedule/cost adjustments, and update project information in IDeaS CRM while improving processes and ensuring quality.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

Operate and maintain large-format video switchers (Analog Way Aquilons/Ascenders), manage video processing for projector blends and LED walls, troubleshoot live-event issues, collaborate with production teams, document setups, and ensure safety compliance.

Serve as the primary in-house attorney providing day-to-day legal support across contracts, leases, construction, vendor and employment matters; advise senior leadership on legal risk and strategy; manage outside counsel; maintain legal files, templates, compliance, and HR support. Role may be full-time or part-time (minimum 20 hours/week).

Build and ship high-quality product features, design robust architectures, lead technical execution, collaborate on product roadmap with leadership and GTM, and take projects end-to-end from planning through CI/CD and productionization.

Build and maintain Python backend services and serverless architectures for a restaurant operations platform. Ship end-to-end features, design robust systems, and help define product roadmap. Implement CI/CD and productionization, collaborate with product and GTM teams, and contribute to team culture and technical execution.

Build and ship end-to-end features for a restaurant operating system, lead architecture and technical execution, define product roadmap with cross-functional teams, and maintain high-quality CI/CD and productionized systems.

Process high volumes of vendor invoices, manage invoice approvals and weekly payment runs (ACH, check, wire), reconcile vendor statements, maintain vendor documentation, monitor project budgets and AP aging, coordinate with project teams and contractors, and support accounting and administrative tasks to ensure compliance and timely payments.