Top Hospitality Jobs in New York City, NY

Own Toast’s multi-year Procure-to-Pay strategy and transformation roadmap. Lead automation and AI initiatives, build investment business cases, negotiate high-value strategic vendor agreements, establish policies and controls, and partner with Finance, IT, Engineering, Legal, and senior leadership. Manage and develop a direct report while driving adoption, stakeholder alignment, and measurable commercial improvements across the procurement function.

Lead the technical vision and execution for Toast IQ, an AI platform using LLMs and agentic workflows. Manage and mentor engineering teams, establish AI architecture and toolchain standards, maintain internal developer platforms, translate strategy into roadmaps, and deliver scalable backend, web, and mobile experiences. Partner with Product and Design to create customer-focused AI capabilities while balancing experimentation, quality, and platform stability.

Own growth initiatives across Toast’s Guest products, beginning with onboarding and activation. Build tools that capture restaurant context, reduce human dependency, accelerate time-to-value, and drive campaign adoption and retention. Partner cross-functionally with engineering, design, operations, onboarding, and product teams to identify high-impact opportunities, instrument funnels, and run experiments. The role involves AI-native product development using agents, LLMs, and structured knowledge stores.

Lead global regulatory strategy and compliance for Fora’s international expansion. Responsibilities include evaluating market-entry requirements, advising international teams, coordinating local counsel, developing policies and legal frameworks, overseeing privacy and regulatory compliance, engaging with regulators, managing audits, and maintaining registrations, licenses, filings, bonding, and reporting obligations across jurisdictions.

Lead architecture and hands-on development of ResortPass’s booking platform and versioned external APIs. Build reliable pricing, availability, holds, reservations, cancellations, integrations, and reconciliation workflows. Improve transactional correctness, concurrency, resilience, observability, and safe migration of the existing Rails system. Mentor backend engineers, guide technical decisions, and collaborate with Product, Partnerships, and hotel operations to launch new partners and experience categories.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

Lead pre-sales solution design and demonstrations for hospitality revenue management. Engage customers and executives, architect product solutions, support deal strategy, RFx/security responses, and partner with Sales, Product, Integrations, and Services to deliver measurable commercial value.

Operate and configure large-format video switchers and processing systems for meetings, conferences, brand activations, and other live events. Manage projector blends and LED video walls, troubleshoot issues under pressure, maintain equipment, provide technical guidance, document configurations, and collaborate with event and production teams while following safety protocols.

Supports FP&A through recurring reports, dashboards, variance analyses, budgets, forecasts, financial models, KPI tracking, business review materials, and ad hoc analysis. Converts financial-system data into reliable insights, identifies trends, and improves reporting automation. This entry-level role requires strong attention to detail, communication, Excel skills, and a willingness to learn in a high-growth environment.

Supports People Operations across office management, recruitment, onboarding, employee support, compliance reporting, benefits administration, and internal events. Responsibilities include maintaining job postings, coordinating background checks and I-9 verification, responding to employee questions, managing HR system requests, preparing reports, tracking benefits eligibility, and organizing office resources. The role requires strong organization, communication, discretion, Microsoft Office proficiency, and comfort learning HR and payroll systems.

Leads City Year New York’s Civic Engagement program and manages a team of AmeriCorps members. Plans and executes approximately four corporate service events monthly, overseeing budgets, logistics, vendors, speakers, food, technology, follow-up, and partner relationships. Manages team hiring, onboarding, training, coaching, workflow, and compliance. Supports donor-focused events, fundraising strategy, communications content, and cross-functional collaboration with development, communications, schools, and corporate partners.

Lead finance for a high-growth telehealth company by building sales, budget, cash flow, and investment models; overseeing forecasting, reporting, variance analysis, and financial dashboards; supporting fundraising and board reporting; and implementing scalable accounting, payroll, and spend-management processes.