Top Digital Media Operations & Support Jobs in New York City, NY

Support C-suite executives with comprehensive calendar, meeting, event, travel, visa, expense, and credit-card coordination. Manage logistics, agendas, communications, expense reconciliation, and confidential information while anticipating executive needs. Create efficient workflows using AI and automation tools, adapt to changing priorities, and provide backup support to other executive assistants.

Provides executive administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and Committee meeting logistics, confidential materials, Board portals, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional organization, discretion, communication, judgment, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Provides senior-level support for NBCUniversal’s advertising sales systems, handling tickets, troubleshooting software, integrations, calculations, and backend data issues. The role monitors systems, manages defects, coordinates with vendors and engineering teams, documents procedures, improves processes through automation, and supports stakeholders under established SLAs. It includes occasional evening work and rotating weekend on-call coverage during special events.

Provide high-level administrative and strategic support to the CEO and CRO, managing complex calendars, travel, expenses, board logistics, executive communications, reports, and meeting execution. Serve as a trusted liaison to stakeholders and the Board, design presentations, coordinate executive offsites, handle select personal tasks, and drive cross-functional follow-through to maximize leadership bandwidth.

Provide high-level administrative support to executives including calendar and travel management, meeting coordination, document preparation, confidential information management, project support, office operations, and special assignments to ensure smooth executive and company operations.

Drive operational excellence for strategic platform partnerships by managing trackers and timelines, coordinating cross-functional teams, handling partner technical escalations, building Looker dashboards, performing analysis in Excel/Sheets, and improving processes to scale Partnerships.

Provide onsite and remote end-user technical support across the organization, manage device lifecycle and office A/V, onboard employees, document processes, run trainings, and recommend security-minded improvements for cloud-first tools and enterprise systems.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.