Top Support Engineer Jobs in NYC, NY

The Lead IT Support Engineer manages daily IT operations, oversees global support teams, optimizes systems, and enhances IT processes to improve employee experience across all offices.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

Lead the Technical Support Team, handle escalated client issues, document solutions, and provide exceptional customer support to ensure satisfaction and technology improvement.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.

The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.

Provide remote support for mission-critical SAP applications, troubleshoot and resolve issues, and collaborate with clients to enhance their experience.

Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.

The Application Support Engineer resolves complex technical issues, serves as the technical contact for customers, collaborates with teams, and enhances processes.

Provide advanced application support for healthcare systems, diagnose issues, manage development tasks, and collaborate with engineering teams to improve product stability.

The role involves supporting algorithmic trading systems, maintaining backend infrastructure, and ensuring system reliability through automation and scripting.

The Product Support Engineer will provide front-line technical support, manage ticket queues, troubleshoot customer issues, and collaborate with engineering teams to enhance product usability.

The Designated Support Engineer will provide expert technical guidance and support to designated customers, ensuring optimal use of Snowflake and facilitating communication between customers and product teams. Responsibilities include incident management, account oversight, and advocating for customer needs.

As a Dedicated Support Engineer, you'll provide technical support, manage ticket queues, and collaborate with teams to enhance customer satisfaction and improve service efficiency.

The Product Support Engineer will provide technical support, troubleshoot issues, manage projects, and collaborate with teams to ensure optimal platform performance.

The Support Engineer will manage customer tickets, ensure satisfaction, collaborate with teams to resolve issues, and automate workflows using internal tools.

The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.

As a Developer Support Engineer, you'll help developers troubleshoot API and SDK issues, document findings, and improve their experience with Braintrust's tools, while collaborating with engineering teams.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

As a Developer Support Engineer, you'll assist developers with technical issues, triage problems, provide troubleshooting, and document solutions while collaborating with internal teams.

Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.

The Support Engineer will troubleshoot API and product issues, assist customers via various communication channels, and work with internal teams to resolve issues and improve workflows.

Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.

Support and maintain a network of developers, write and publish developer documentation, and collaborate with engineering teams on SDKs and tools.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.