Top Support Engineer Jobs in NYC, NY

The Remote Support Engineer resolves technical issues through remote support, documents service requests, and prioritizes customer needs to maintain system functionality and satisfaction.

Provide remote support for EBS applications, troubleshoot issues, configure Oracle ASCP modules, and lead implementations while ensuring project delivery.

Support the Macro trading platform, ensuring system performance, troubleshooting issues, managing user access, and enhancing workflows by automating processes.

Provide remote support for IBM AIX systems, administer environments, troubleshoot issues, perform updates, and manage storage recovery tasks.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

Support Engineers provide technical support for customers, troubleshoot complex issues, assist with onboarding, and improve internal processes and documentation.

As a Tier 3 Support Engineer, you'll manage complex networking environments, troubleshoot advanced IT issues, mentor junior staff, and assist clients with infrastructure upgrades and strategic implementations.

The App Dev & Support Engineer III leads technical teams in developing solutions using Java, Angular, and various methodologies. Responsibilities include troubleshooting, mentoring, and developing web applications and microservices with a focus on design patterns and performance testing.

Provide software support for customer escalated issues, troubleshoot problems, document processes, and deploy application upgrades in a Linux environment. On-call support is expected.

As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.

The role involves leading technical teams in the software development lifecycle, focusing on cloud-based solutions, troubleshooting, and promoting best practices while mentoring others.

As a Claims and Remit Support Developer, you'll develop and support claim processing solutions, ensure quality standards, and maintain systems while collaborating with teams to deliver provider-specific solutions promptly.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

The App Dev and Support Engineer IV will architect and develop Java-based enterprise applications, lead modernization efforts, implement microservices architecture, and mentor teams in best practices.

The Programmatic Support Engineer will onboard new DSPs, solve technical issues, integrate DSPs, and support Account Managers with technical challenges.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

The Support Engineer will provide technical support, troubleshoot software issues, collaborate with engineering, and document user-facing resources while focusing on customer satisfaction and experience.

The Lead Application Support Engineer will provide proactive customer service, support product development, author documentation, and conduct training seminars, while collaborating with cross-functional teams and advising on technical issues.

As an AI Support Engineer, you'll handle customer issues, escalate unresolved problems, document failure modalities, and provide product testing feedback.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.