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Top Support Engineer Jobs in NYC, NY
Information Technology • Software
As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.
Top Skills:
AICephCommand Line Interface (Cli)FirecrackerGithub Actions
Artificial Intelligence • Software • Automation
As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.
Top Skills:
APIsDnsDockerHttp/HttpsJavaScriptKubernetesNode.jsTcp/Ip
Financial Services
As a Market Data Support Engineer, you'll design, implement, and support Linux systems, manage infrastructure changes, and maintain co-location market data infrastructures.
Top Skills:
AnsibleBashBitbucketGitGrafanaLinuxPrometheusPythonRhelTerraformUnix
Financial Services
Support application, data, and system stability for commodity trading. Resolve issues, onboard users, improve tools, and collaborate across teams.
Top Skills:
.NetC#JavaScriptOpenlinkPowershellPythonSQLSQL ServerWindows
Financial Services
The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.
Top Skills:
BashLinuxMulticastPythonTcp/Ip
Fintech • Payments • Financial Services
This role involves providing end-user support for desktop and mobile devices, troubleshooting hardware/software issues, VIP support, and creating technical documentation. Involves collaboration, training, and compliance with company standards.
Top Skills:
AndroidAzure Active DirectoryConfluenceExchange OnlineiOSMicrosoft Office 365SccmService NowVMwareWindows Server
Artificial Intelligence • Machine Learning • Software
The IT Support Engineer provides hands-on support for end-users, troubleshoots IT issues, manages devices, and ensures effective technology use across the business.
Top Skills:
DhcpDnsFirewallsJAMFmacOSMicrosoft IntuneMicrosoft Office 365Tcp/IpWi-Fi
Internet of Things • Cybersecurity
Provide high-level technical support to federal customers, ensuring satisfaction through ownership of issues, strong networking knowledge, and excellent customer service.
Top Skills:
DhcpDnsHTTPLinuxTcp/IpTcpdumpWireshark
Cloud • Information Technology • Machine Learning
The Production Engineer will design and maintain support tools, develop AI-driven solutions, and partner with teams to enhance customer experience and operational reliability.
Top Skills:
AIGoKubernetesLinuxMlObservabilityPython
Artificial Intelligence • Productivity • Software
Provide US-timezone support for customers and community, clear ticket queues, build templates, automations, and docs, surface product pain points with data, and collaborate with engineering and product to reduce recurring issues.
Top Skills:
DiscordGitHubspotMarkdownPylonRedditSlack
Cloud • Software • Analytics
The Senior Designated Support Engineer will provide technical assistance for NiCE products, troubleshoot connectivity issues, communicate solutions to customers, and work on technical tickets with various providers.
Top Skills:
APIsDs3EthernetOc-XSQLT1VoipWeb Services
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
New
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eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
Biotech • Pharmaceutical
The IT Support Engineer will provide technology support, manage equipment logistics, troubleshoot tech issues, and ensure a high-quality tech experience for employees, especially C-Suite executives.
Top Skills:
Ai ToolsAzure AdAzure Cloud ComputingIntuneMS OfficeO365PowershellWindows Os
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresSQL
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Big Data • Cybersecurity
Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.
Top Skills:
KubernetesLinuxNtaRhelRocky LinuxSIEMUbuntu
Software
The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.
Top Skills:
Aws EmrBashGcp DataprocHadoopImpalaKubernetesLinuxMySQLNifiPostgresPowershellPythonScalaSpark
Software
The System NPI Support Engineer will integrate and test 5G features, support fault investigations, collect logs, and analyze/testing related functional requirements.
Top Skills:
5GEmilLog CollectionQcatQxdmTti Log TracerWireshark
Information Technology
The App Dev & Support Engineer II designs, develops, and debugs software applications, transforms business requirements, and supports system documentation and maintenance.
Top Skills:
Asp.NetEntity FrameworkJavaJspMs SqlMvcNode.jsPl SqlSpring BootTypescriptWcf
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.
Top Skills:
AIAPIsAutomation ToolsJavaScriptPython
Information Technology • Software • Database
The Product Support Engineer ensures stability and usability of NexusOne, diagnosing issues, supporting customers, and collaborating with teams to enhance the platform.
Top Skills:
AirflowBashCloudwatchDatadogDatahubElkGitGrafanaIcebergKubernetesLinuxNifiOpensearchOpenshiftPrometheusPythonRangerSparkTerraformTrino
Artificial Intelligence • Hardware • Robotics • Software
The role involves providing technical support for UAS systems, focusing on network diagnostics, integration troubleshooting, and optimizing customer experiences with Skydio products.
Top Skills:
BashCellular NetworkingCloud RestIotJIRALinuxNetSuitePHPPythonRestSalesforce Service CloudWebrtcWifi
Information Technology
The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.
Top Skills:
AzureC#JavaScriptMicrosoft Dynamics 365
Fintech • Payments • Software • Financial Services
The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.
Top Skills:
APIsJSONMetabasePostmanRetoolSQL
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