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Top Support Engineer Jobs in NYC, NY
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Dedicated Support Engineer, you'll provide technical support, manage ticket queues, and collaborate with teams to enhance customer satisfaction and improve service efficiency.
Top Skills:
SQL
Cloud • Database • Cybersecurity
The Product Support Engineer will provide technical support, troubleshoot issues, manage projects, and collaborate with teams to ensure optimal platform performance.
Top Skills:
Aws CloudhsmAws KmsAzure KeyvaultCapiCngDockerGoogle KmsIbm KeyprotectJceKmipKubernetesLinuxPkcs#11PythonRest Api
Fintech • Payments • Software • Financial Services
The Support Engineer will manage customer tickets, ensure satisfaction, collaborate with teams to resolve issues, and automate workflows using internal tools.
Top Skills:
APIsJSONMetabasePostmanRetoolSQL
Reposted 8 Days AgoSaved
Machine Learning • Mobile • Security
The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.
Top Skills:
Android StudioAWSDockerJavaKafkaPostgresPythonSQLUnixXcode
Artificial Intelligence • Information Technology • Internet of Things
As a Developer Support Engineer, you'll assist developers with technical issues, triage problems, provide troubleshooting, and document solutions while collaborating with internal teams.
Top Skills:
APIsCurlHTTPPostmanSdksSipWebrtcWebsocketWireshark
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Fintech • Payments • Financial Services
The Support Engineer will troubleshoot API and product issues, assist customers via various communication channels, and work with internal teams to resolve issues and improve workflows.
Top Skills:
AmplitudeAPIsDatadogJSONPostmanRestful IntegrationsSdks
Software
Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.
Top Skills:
Aws CloudwatchAws Ec2Aws Route 53Aws S3JavaScriptMssqlMySQLPHPPostgresPython
Software
Support and maintain a network of developers, write and publish developer documentation, and collaborate with engineering teams on SDKs and tools.
Top Skills:
EthereumEthers.JsJavaScriptReact
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills:
EcpHcmPayrollSAPServicenow
Software
The Customer Support Engineer resolves customer issues, improves internal tooling, and collaborates with engineering teams to enhance customer experience.
Top Skills:
Caching TechniquesCdnsCi/Cd PipelinesCloud TechnologiesDnsNext.JsReactServerless Computing
Machine Learning • Software
As an IT Support Engineer, you will implement IT solutions, support systems, and innovate technologies aligning with business goals, while collaborating with various teams to enhance workflows.
Top Skills:
AWSAzureEntra IdExchange OnlineGCPHpcIntuneLinuxmacOSOffice 365Windows
New
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Artificial Intelligence • Information Technology • Internet of Things
The Tier 2 Support Engineer resolves technical issues, engages with customers, supports onboarding, and documents solutions to improve processes.
Top Skills:
AIAzure AksBitbucketGitKubernetesLinuxMlRedhat OcpSQL
Fintech • Healthtech • Insurance • Mobile
The IT Support Engineer will design, implement, and manage voice communication infrastructure, troubleshoot issues, and enhance customer experience through telecom solutions.
Top Skills:
AWSGenesys CloudJavaPythonRest ApiSipVoip
Financial Services
The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.
Top Skills:
BashLinuxMulticastPythonTcp/Ip
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will enhance integration support efficiency, collaborate with various teams, manage integration health, and ensure client satisfaction in healthcare integration processes.
Top Skills:
AWSFhirFigmaHl7V2JIRAPythonSalesforceSnowflakeSQL
Artificial Intelligence • Information Technology • Software • Automation
As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.
Top Skills:
BoxHubspotJavaScriptMakeN8NNode.jsSalesforceSharepointSlackTeamsZapier
Financial Services
As a Market Data Support Engineer, you'll design, implement, and support Linux systems, manage infrastructure changes, and maintain co-location market data infrastructures.
Top Skills:
AnsibleBashBitbucketGitGrafanaLinuxPrometheusPythonRhelTerraformUnix
Financial Services
Support application, data, and system stability for commodity trading. Resolve issues, onboard users, improve tools, and collaborate across teams.
Top Skills:
.NetC#JavaScriptOpenlinkPowershellPythonSQLSQL ServerWindows
Software
As an Enterprise Support Engineer, you'll assist customers using Retool by troubleshooting issues, teaching best practices, and improving support operations.
Top Skills:
JavaScriptNoSQLRestful ApisService CloudSQLTesting
Software
Support Engineer needed for technical support of Label Studio. Responsibilities include troubleshooting, documentation, process improvement, and collaboration with teams.
Top Skills:
AWSContainer OrchestrationEc2IamJavaScriptKubernetesLambdaPythonRest ApisS3
Software
The Customer Operations role focuses on ensuring seamless support operations for enterprise customers during onboarding, collaborating with various teams, creating training materials, and improving support processes.
Top Skills:
Customer Support PlatformsKnowledge Management Tools
Software
As a Super Intelligence HPC Support Engineer, you'll manage incidents for hyperscale GPU clusters, ensuring reliability and performance, and collaborating with engineering teams.
Top Skills:
AnsibleCephChefCudaDatadogDdnGpuGpudirect RdmaGrafanaHpcInfinibandKubernetesLustreMigNcclNvlinkPrometheusPuppetPythonRoceSlurmTerraformVastWeka
Information Technology
The Triage/Tier 1 IT Support Engineer is the first line of support, responsible for triaging support requests and collaborating with internal teams for resolution while ensuring excellent customer service.
Top Skills:
3CxActive DirectoryConnectwiseMicrosoft 365Microsoft Office Suite
Artificial Intelligence • Software
The AI Support Engineer will troubleshoot customer issues, escalate problems, document solutions, and contribute to product testing and automation.
Top Skills:
DockerGoJavaKubernetesPython
Top NYC Companies Hiring Support Engineers
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