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Top Support Engineer Jobs in NYC, NY

Reposted 15 Days AgoSaved
In-Office
New York, NY
95K-125K Annually
Mid level
95K-125K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Dedicated Support Engineer, you'll provide technical support, manage ticket queues, and collaborate with teams to enhance customer satisfaction and improve service efficiency.
Top Skills: SQL
8 Days AgoSaved
Remote
New York, NY
65K-85K Annually
Senior level
65K-85K Annually
Senior level
Cloud • Database • Cybersecurity
The Product Support Engineer will provide technical support, troubleshoot issues, manage projects, and collaborate with teams to ensure optimal platform performance.
Top Skills: Aws CloudhsmAws KmsAzure KeyvaultCapiCngDockerGoogle KmsIbm KeyprotectJceKmipKubernetesLinuxPkcs#11PythonRest Api
8 Days AgoSaved
Remote
New York, NY
105K-120K Annually
Entry level
105K-120K Annually
Entry level
Fintech • Payments • Software • Financial Services
The Support Engineer will manage customer tickets, ensure satisfaction, collaborate with teams to resolve issues, and automate workflows using internal tools.
Top Skills: APIsJSONMetabasePostmanRetoolSQL
Reposted 8 Days AgoSaved
Remote or Hybrid
New York, NY
5-5 Annually
Mid level
5-5 Annually
Mid level
Machine Learning • Mobile • Security
The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.
Top Skills: Android StudioAWSDockerJavaKafkaPostgresPythonSQLUnixXcode
9 Days AgoSaved
Remote
New York, NY
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
As a Developer Support Engineer, you'll assist developers with technical issues, triage problems, provide troubleshooting, and document solutions while collaborating with internal teams.
Top Skills: APIsCurlHTTPPostmanSdksSipWebrtcWebsocketWireshark
9 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Mid level
Mid level
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Reposted 9 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Mid level
Mid level
Fintech • Payments • Financial Services
The Support Engineer will troubleshoot API and product issues, assist customers via various communication channels, and work with internal teams to resolve issues and improve workflows.
Top Skills: AmplitudeAPIsDatadogJSONPostmanRestful IntegrationsSdks
Reposted 9 Days AgoSaved
Remote
New York, NY
90K-125K Annually
Mid level
90K-125K Annually
Mid level
Software
Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.
Top Skills: Aws CloudwatchAws Ec2Aws Route 53Aws S3JavaScriptMssqlMySQLPHPPostgresPython
Reposted 10 Days AgoSaved
In-Office or Remote
New York, NY
80K-120K Annually
Mid level
80K-120K Annually
Mid level
Software
Support and maintain a network of developers, write and publish developer documentation, and collaborate with engineering teams on SDKs and tools.
Top Skills: EthereumEthers.JsJavaScriptReact
Reposted 11 Days AgoSaved
Remote
New York, NY
90K-113K Annually
Mid level
90K-113K Annually
Mid level
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills: EcpHcmPayrollSAPServicenow
Reposted 11 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Software
The Customer Support Engineer resolves customer issues, improves internal tooling, and collaborates with engineering teams to enhance customer experience.
Top Skills: Caching TechniquesCdnsCi/Cd PipelinesCloud TechnologiesDnsNext.JsReactServerless Computing
21 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
Mid level
Mid level
Machine Learning • Software
As an IT Support Engineer, you will implement IT solutions, support systems, and innovate technologies aligning with business goals, while collaborating with various teams to enhance workflows.
Top Skills: AWSAzureEntra IdExchange OnlineGCPHpcIntuneLinuxmacOSOffice 365Windows
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22 Days AgoSaved
In-Office or Remote
New York, NY
80K-120K Annually
Junior
80K-120K Annually
Junior
Artificial Intelligence • Information Technology • Internet of Things
The Tier 2 Support Engineer resolves technical issues, engages with customers, supports onboarding, and documents solutions to improve processes.
Top Skills: AIAzure AksBitbucketGitKubernetesLinuxMlRedhat OcpSQL
13 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Fintech • Healthtech • Insurance • Mobile
The IT Support Engineer will design, implement, and manage voice communication infrastructure, troubleshoot issues, and enhance customer experience through telecom solutions.
Top Skills: AWSGenesys CloudJavaPythonRest ApiSipVoip
Reposted 22 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
150K-200K Annually
Mid level
150K-200K Annually
Mid level
Financial Services
The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.
Top Skills: BashLinuxMulticastPythonTcp/Ip
Reposted 13 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will enhance integration support efficiency, collaborate with various teams, manage integration health, and ensure client satisfaction in healthcare integration processes.
Top Skills: AWSFhirFigmaHl7V2JIRAPythonSalesforceSnowflakeSQL
Reposted 23 Days AgoSaved
In-Office
New York, NY
Junior
Junior
Artificial Intelligence • Information Technology • Software • Automation
As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.
Top Skills: BoxHubspotJavaScriptMakeN8NNode.jsSalesforceSharepointSlackTeamsZapier
Reposted 23 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
Expert/Leader
Expert/Leader
Financial Services
As a Market Data Support Engineer, you'll design, implement, and support Linux systems, manage infrastructure changes, and maintain co-location market data infrastructures.
Top Skills: AnsibleBashBitbucketGitGrafanaLinuxPrometheusPythonRhelTerraformUnix
Reposted 23 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
175K-250K Annually
Mid level
175K-250K Annually
Mid level
Financial Services
Support application, data, and system stability for commodity trading. Resolve issues, onboard users, improve tools, and collaborate across teams.
Top Skills: .NetC#JavaScriptOpenlinkPowershellPythonSQLSQL ServerWindows
24 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
132K-178K Annually
Mid level
132K-178K Annually
Mid level
Software
As an Enterprise Support Engineer, you'll assist customers using Retool by troubleshooting issues, teaching best practices, and improving support operations.
Top Skills: JavaScriptNoSQLRestful ApisService CloudSQLTesting
15 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Software
Support Engineer needed for technical support of Label Studio. Responsibilities include troubleshooting, documentation, process improvement, and collaboration with teams.
Top Skills: AWSContainer OrchestrationEc2IamJavaScriptKubernetesLambdaPythonRest ApisS3
Reposted YesterdaySaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Operations role focuses on ensuring seamless support operations for enterprise customers during onboarding, collaborating with various teams, creating training materials, and improving support processes.
Top Skills: Customer Support PlatformsKnowledge Management Tools
Reposted 15 Days AgoSaved
Remote
New York, NY
137K-206K Annually
Senior level
137K-206K Annually
Senior level
Software
As a Super Intelligence HPC Support Engineer, you'll manage incidents for hyperscale GPU clusters, ensuring reliability and performance, and collaborating with engineering teams.
Top Skills: AnsibleCephChefCudaDatadogDdnGpuGpudirect RdmaGrafanaHpcInfinibandKubernetesLustreMigNcclNvlinkPrometheusPuppetPythonRoceSlurmTerraformVastWeka
16 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Junior
Junior
Information Technology
The Triage/Tier 1 IT Support Engineer is the first line of support, responsible for triaging support requests and collaborating with internal teams for resolution while ensuring excellent customer service.
Top Skills: 3CxActive DirectoryConnectwiseMicrosoft 365Microsoft Office Suite
Reposted 25 Days AgoSaved
In-Office
New York, NY
Junior
Junior
Artificial Intelligence • Software
The AI Support Engineer will troubleshoot customer issues, escalate problems, document solutions, and contribute to product testing and automation.
Top Skills: DockerGoJavaKubernetesPython
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