Top Support Engineer Jobs in NYC, NY

As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.

As a Remote Support Engineer II, resolve complex technical issues for clients in a multi-tenant environment, ensuring system stability and security while mentoring team members.

As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.

As a Customer Support Engineer, you will manage customer support tickets, troubleshoot product issues, enhance support workflows, and collaborate with product and engineering teams to improve offerings based on customer feedback.

The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.

As a Support Engineer II, you will address technical customer support queries, debug issues related to Web3 requests, and improve customer experience through effective communication and problem-solving.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

Provide expert technical support to customers, manage issues to resolution, maintain relationships, and contribute to documentation and best practices. Work with cross-cultural teams and focus on continuous improvement.

Investigate fleet issues and perform root-cause analysis using vehicle logs; curate datasets; create and run simulation scenarios; report findings to autonomy teams; build documentation and knowledge base; support testing and escalation to improve AV safety and functionality.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.

As a Client Support Engineer Intern, you'll analyze workflows, identify areas for automation, and collaborate with a global team to enhance efficiency using AI and other technologies.

The Customer Support Engineer will provide product support, resolve technical issues, maintain a knowledge base, and ensure customer satisfaction with a focus on technical troubleshooting and collaboration with teams.

The Support Engineer, Tier 1 provides technical support to customers, resolves issues, manages support cases, and contributes to team knowledge sharing, gaining proficiency in technologies and customer engagement.

As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.

The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.

Manage software launch readiness for customer experience teams, create documentation, provide data analysis, and ensure member-focused experiences.

The Application Support Engineer ensures smooth operation of technology platforms for users, troubleshoots issues, manages tickets, develops documentation, and maintains communication with stakeholders for feature improvement.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

The Support Engineer, SAP, ECP, Payroll is responsible for providing remote support for SAP applications, troubleshooting issues, and implementing changes to enhance client operations.

Lead technical onboarding and API integration for Socure's identity verification platform. Troubleshoot issues and provide guidance to customers on mobile and web integrations.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

As a Senior Customer Support Engineer in Deployments, you will manage smooth deployments for Fortune 500 clients, resolve technical challenges, and foster relationships by creating documentation, managing escalations, and educating customers.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The Customer Support Engineer will provide technical support for customers using Zimperium's mobile security solutions, ensuring satisfaction and resolving issues in collaboration with internal teams.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.