Top Support Engineer Jobs in NYC, NY

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

As a Support Engineer, you will assist customers in resolving complex integration challenges, contribute code for API support, and provide technical guidance.

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

As a Senior Escalation Manager, you will guide customers through service disruptions, manage escalations, and coordinate internal teams to ensure timely incident resolution.

As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.

The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.

The KDB Product Support Engineer will provide advanced technical support for KX products, troubleshoot issues, support customer deployments, and collaborate with engineering to resolve defects.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Support Engineer, you'll facilitate customer success by resolving technical issues, educating customers, and improving product usability. You'll work closely with developers on troubleshooting and enhancing documentation, and identify underlying trends to suggest product improvements.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Tier 3 Support Engineer, you will resolve complex technical issues, work with engineering teams to enhance products, and document solutions.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.

As a Support Engineer, you will resolve technical issues, collaborate with engineering, support enterprise customers, and maintain documentation for the Aerospike database platform.

The Product Support Engineer will handle customer environments, resolve Hadoop and Spark issues, and ensure optimal performance during migrations and upgrades.

The Support Engineer will resolve complex technical issues, troubleshoot using Go, TypeScript, and SQL, and communicate with customers to enhance their experience. Collaboration with Engineering and Customer Success is key, along with internal documentation creation and customer feedback surfacing.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.

The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.

As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.