Top Tech Support Jobs in NYC, NY
Looking for a technical expert to champion and resolve customer product issues, collaborate with stakeholders, and enhance customer experience at Grow Therapy. Responsibilities include owning and resolving task-oriented issues, identifying bugs, developing technical expertise, and collaborating with peers. A self-motivated individual with a passion for problem-solving and health tech will be a good fit for this role.
As a Cloud Support Engineer at CoreWeave, you will assist companies and developers with technical inquiries about cloud services. Your responsibilities include triaging support queues, resolving incidents, and ensuring customer satisfaction. You'll also document troubleshooting workflows, improve support processes, and provide training for new hires.
As a Technical Support Specialist at Yext, you will provide post-implementation technical and consultative support to SMB, Partner, and Enterprise clients. Responsibilities include troubleshooting technical issues, configuring platforms, and driving customer feedback to improve products.
Featured Jobs
The Incident and Escalations Manager will drive incident resolution and escalate management for customers. Responsibilities include proactive monitoring, managing communications during incidents, collaborating with stakeholders to enhance customer experience, and leading operational improvement projects. The role also involves hiring and mentoring team members in incident management.
As a Senior Technical Support Specialist at EliseAI, you will provide exceptional technical support to clients, investigate and document bugs, and collaborate with internal teams to resolve issues. You will serve as a product subject matter expert and prioritize client needs. This role requires 3+ years of experience in customer support, technical proficiency, and strong communication skills.
The SAP Technical Implementation Consultant at BlackLine will assist clients' technical teams in implementing BlackLine products, act as a liaison with client technical teams, define business requirements, configure web services and APIs, train clients, troubleshoot BlackLine products, and provide recommendations for system improvement.
The Systems Administrator will be responsible for providing systems administration of Shed Infrastructure systems, coordination with other Shed divisions for administration of building technology systems, and management of the helpdesk system and front-line technical support for The Shed’s staff.
The Application Support Specialist is responsible for installing, administering, and supporting trading system applications. They will also document and maintain run-books and recovery procedures, monitor processes and trade flows, and assist with incident escalations.
The Manager of Technical & Physical Security will work on managing Electronic Security Systems projects, recommending security processes, ensuring compliance with physical security policies, and overseeing personnel responsible for system maintenance and repair.
Looking for an Application Security Engineer to support software development teams, vulnerability management, and improve security coverage throughout the SDLC. Responsibilities include integrating security solutions, prioritizing and remediating vulnerabilities, conducting security code reviews, and developing metrics for the application security program.
All Filters
No Results
No Results
