Top Tech Support Jobs in NYC, NY

As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Technical Support Analyst, you'll provide technical support to end-users, manage helpdesk tickets, and perform inventory tasks while contributing to operational projects.

The Technical Support Engineer triages and resolves customer issues, investigates technical problems, and collaborates across teams while building documentation.

Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.

The Technical Support Engineer will provide exceptional technical support, troubleshoot issues, implement fixes, and collaborate with engineering teams. They will mentor junior staff and improve processes.

The Junior Technical Support Representative will provide triage support for clients using Ninth Wave's platform, escalating technical issues as needed, and maintaining the knowledge base for common inquiries.

The Technical Support Engineer I will manage technical support tickets, collaborate with teams, and provide solutions for software system issues.

As a Technical Support Engineer, you'll provide exceptional customer support, resolve technical issues, capture feedback for product improvement, and collaborate with teams to enhance support processes.

The Technical Sales Representative will drive sales growth in targeted accounts, leveraging technical expertise to address customer needs and foster strong relationships.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

The Technical Support Specialist installs, configures, and maintains hardware and software systems, provides user training, and troubleshoots network issues.

As a Client Solutions Engineer, you will bridge customers and product teams, troubleshoot technical issues, and enhance customer experiences with the Omnea platform.

Provide technical support and repair for desktop and laptop clients, ensuring customer satisfaction and timely response to technical issues.

The Technical Support Specialist provides deskside and remote technology support, manages incidents, improves service delivery, and collaborates across teams while ensuring a high-quality user experience.

The Technical Support Engineer I provides remote technical support to customers and GE Healthcare Field Engineers, resolving complex issues and contributing to service improvements. Responsibilities include utilizing remote tools, supporting technical training, and enhancing productivity.

Responsible for installing, programming, and supporting electronic security systems while ensuring customer satisfaction and project completion on time and within budget.

Manage technical support requests, troubleshoot issues with APIs and ERPs, and educate merchants on best practices for using Tabs. Ensure timely issue resolution through collaboration with cross-functional teams while maintaining high-quality customer experiences.