Top Food Operations & Support Jobs in New York City, NY

Provides first-line technical support across restaurant locations, troubleshooting hardware, software, networks, mobile devices, office equipment, VoIP systems, and user issues. Maintains ticket records, communicates resolutions, supports IT projects, coordinates with vendors, performs on-site assistance, and develops preventative maintenance and troubleshooting procedures.

Analyzes revenue, sales, customer retention, profitability, forecasting, and operational performance. Builds models, cohorts, segmentation analyses, dashboards, and scenario plans; identifies trends, risks, and growth opportunities; and translates complex data into actionable recommendations. Partners across Revenue Operations, Commercial Planning, Sales, Account Management, and Finance to establish trusted metrics, improve forecasting, evaluate customer economics, and support strategic business decisions.

Leads courier payments, pricing, and incentive strategy across markets. Owns driver incentive budgets, forecasting, experimentation, and investment decisions while managing a team. Partners with Finance, Analytics, Data Science, Product, Engineering, Legal, and Operations to improve courier earnings, supply, fulfillment, delivery speed, and cost. Applies predictive models and causal analysis to optimize programs, oversees payment accuracy, and translates complex analysis into operating strategies and executive recommendations.

Provides clerical and administrative support for daily office and warehouse operations, including printing documents and labels, managing inventory and supply orders, answering phones, maintaining office equipment, and assisting the Operations Manager with assigned tasks.

Leads trade marketing enablement through Power BI dashboards, analytics, AI, automation, reporting, planning routines, governance, and process optimization. Translates complex data into actionable insights and executive recommendations while facilitating stakeholder forums and operating rhythms. Partners cross-functionally with Trade, Sales, Commercial, Brand, Finance, Procurement, regional teams, agencies, and vendors to improve alignment, accountability, productivity, and execution.

Unpaid SkillBridge internship for active-duty U.S. service members in their final 12 months of service. Participants gain hands-on exposure to business operations, supply chain, logistics, sales, facilities, maintenance, HR, and corporate support functions while developing leadership, communication, problem-solving, and continuous-improvement skills through mentorship and project participation.

Own global market expansion from research and prioritization through launch, operating model selection, and market performance. Lead cross-functional execution across legal, finance, supply chain, real estate, recruiting, and marketing. Support P&L and day-to-day operations in new markets, act as interim market leader, and recruit and transition responsibilities to Managing Directors as markets mature.

Lead and execute cross-functional business operations projects: scope and manage internal projects, analyze and visualize data, document processes, design onboarding workflows, build internal tooling and task management, and provide hands-on problem solving across the company.

Processes customer orders from entry through delivery, manages customer communications, and resolves product, availability, pricing, and shipping issues. Maintains customer records and supports account management, retention, sales initiatives, and product information requests. Collaborates with Sales, Supply Chain, Finance, Creative, and other teams while researching technical product details and recommending substitutions.

Manage on-site group meal delivery operations at enterprise client offices. Responsibilities include monitoring restaurant orders, coordinating couriers through building procedures, organizing meals, resolving delivery issues, supporting employees, collecting client feedback, and coordinating with internal operations and support teams. This part-time, in-person NYC role requires weekday lunch availability, regular local travel, strong communication, comfort with smartphone apps, and the ability to lift up to 50 pounds.