Top Senior Level Customer Success Jobs in NYC
Snap Inc. is seeking a Senior Specialist Customer Success to work on technical advertising solutions for global customers. Responsibilities include collaborating with cross-functional teams, providing technical expertise, managing high-impact programs, and driving revenue growth via strategic initiatives.
Hiring a Clinical Support Specialist to provide technical expertise and customer service for dental practices. Responsibilities include handling support tickets, acting as a liaison between customers and the lab, and communicating with doctors to answer questions and troubleshoot issues. Requires 5+ years of professional lab or clinical experience, expertise in CB, Implants, or Removables, and strong knowledge of dental systems and digital components. Strong computer and communication skills are essential.
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Senior Trust Policy Specialist at Taskrabbit responsible for setting internal and external policies, conducting research, and maintaining a repository of all policies to ensure the safety of the Taskrabbit community. This role involves collaborating with stakeholders to improve and optimize programs and procedures with a data-driven approach.
Featured Jobs
The Client Service Consultant II is responsible for the day-to-day administrative service support of multiple National Account clients, ensuring exceptional customer service and client satisfaction. They coordinate client meetings, lead projects, and serve as a key resource in understanding and meeting clients' needs.
Senior Director Customer Care responsible for leading digital care operations, enhancing customer satisfaction, improving KPIs, designing customer care processes, identifying revenue opportunities, analyzing customer contact drivers, and collaborating with stakeholders to enhance care digital channels.
Lead the satisfaction, retention, adoption, operations, and revenue efforts for global holding companies and their agency OpCo’s. Manage key client relationships, drive engagements with stakeholders, and facilitate client training and product adoption. Collaborate with sales teams, support cross-functional teams, and drive operational excellence using data-driven insights.
The Vice President, Customer Success at Kargo is responsible for strategically taking the customer success group to the next level through staff training, client relations, strategic planning, and account management. They will build and maintain strong client partnerships, manage national customer success team goals, and drive successful delivery on client projects.
Seeking a strategic leader to join as the Vice President of Customer Experience at GameChanger. Responsible for shaping and executing customer-centric strategies to drive customer satisfaction, loyalty, and advocacy. Will champion the Voice of the Customer, analyze data-driven insights, develop customer experience strategies, and lead a high-performing team.
The Virology Customer Representative plays a critical role in supporting the company's customer-centric business model by understanding and identifying customer needs, communicating product information, and developing customer strategies. This role focuses on Virology products and ensuring better health outcomes for healthcare professionals and patients. The representative must demonstrate professionalism, leadership, and adherence to ethical standards and compliance with regulations.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with internal teams for technical escalations.
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