Companies Empathy

Empathy

New York

200 Total Employees

Year Founded: 2020

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Marketing 3 Customer Success & Experience 2 Sales 2 Design 1 Finance 1 HR & Recruiting 1 Operations & Support 1

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What's the Company Culture Like at Empathy in New York?

Updated on September 09, 2026

What's the company culture like at Empathy?

The New York office is characterized by low‑ego, cross‑functional collaboration with visible, ritualized recognition and a stated people‑first orientation tied to the company’s mission. Together, these dynamics suggest the New York location offers a supportive, purpose‑led environment where contributions are acknowledged and teams work closely to deliver impact.

Key Insight for Candidates

Structured hybrid with a strong, in-person NYC office culture that emphasizes cross‑functional collaboration and public recognition rituals. This creates a close‑knit environment where ideas are heard and wins are celebrated, giving New York employees tangible visibility and support day to day.

Evidence in Action

Structured Hybrid Rhythm — The defined hybrid model with in‑office days on Tuesdays and Thursdays plus a flexible third day operates in New York. This predictable cadence supports collaboration and belonging for New York teams while preserving flexibility.
Public Recognition Rituals — Recognition rituals and public shoutouts regularly celebrate individual work and milestones in New York. These practices make contributions visible and reinforce a culture of appreciation and ownership for New York employees.

Positive Themes About Empathy

Recognition, Pride & Shared Success: In New York, managers and teammates make appreciation visible through public shoutouts and milestone celebrations that highlight individual contributions. These rituals embed recognition into day‑to‑day team life at the local hub.
Collaborative & Supportive Culture: Teams in New York are characterized as low‑ego and cross‑functional, working closely across functions in a "team sport" environment. The boutique Manhattan hub emphasizes in‑person connection alongside async‑friendly practices to keep coworkers aligned and supportive.
People-First Culture: The New York HQ emphasizes a people‑first, mission‑driven setting where ideas are heard and professional growth is prioritized. Care‑oriented policies and practices are framed as extensions of the company’s purpose, reinforcing a supportive tone for the local team.