Companies Empathy

Empathy

New York

200 Total Employees

Year Founded: 2020

View Website

We're Hiring!

Marketing 3 Customer Success & Experience 2 Sales 2 Design 1 Finance 1 HR & Recruiting 1 Operations & Support 1

View all jobs

What's It Like to Work at Empathy in New York?

Updated on September 09, 2026

What's it like to work at Empathy?

The New York office is characterized by a mission-led, collaborative hub environment supported by comprehensive U.S. benefits. Together, these dynamics suggest the New York location offers purpose-driven work with strong in-person teamwork and practical support for employees’ well-being.

Key Insight for Candidates

NYC’s boutique office functions as a collaboration hub with a defined in-person rhythm, designed for creativity and cross-team work. Open, thoughtfully designed spaces and regular onsite touchpoints reinforce a people-first, mission-driven culture. For New York candidates, this means close‑knit community and real‑time collaboration across functions.

Evidence in Action

Boutique NYC Office Collaboration — “Boutique” offices in NYC and Tel Aviv signal an in-person, collaboration-oriented culture. In New York, this encourages face-to-face teamwork and prompts clear alignment on office presence, time-zone coordination, and any team travel.
Evidence-Led Grief Research — Annual “Grief Tax” research and LifeVault outcomes create shared, measurable impact narratives. New York teams can align work to clear user outcome signals, supporting data-minded decision-making across product, care, and partner collaboration.

Positive Themes About Empathy

Mission & Purpose: Teams in New York build products that blend AI with human care to help people through bereavement, estate logistics, caregiving, and leave, creating a strong sense of purpose. The Manhattan hub is positioned as a place where work stays closely connected to the human impact it delivers.
Benefits & Perks: New York employees have access to U.S. benefits that include premium healthcare, paid parental leave, bereavement support, a 401(k) with employer match, and stock options. Careers materials also highlight generous paid time off and office amenities for those who use the hub.
Team Support: The New York office is described as a boutique, collaboration-focused space with layouts that encourage in-person teamwork. A hybrid setup with defined on-site time supports close coordination while accommodating cross-time-zone work.