Companies Empathy

Empathy

New York

200 Total Employees

Year Founded: 2020

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Marketing 3 Customer Success & Experience 2 Sales 2 Design 1 Finance 1 HR & Recruiting 1 Operations & Support 1

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Empathy Leadership & Management in New York

Updated on September 09, 2026

How are the managers & leadership at Empathy?

The New York office is characterized by a clearly articulated mission and enterprise-focused strategy anchored in insurers and employers, supported by visible partnerships and adjacent product expansion. Together, these dynamics suggest the New York location offers clear leadership direction, strong alignment with external partners, and communication practices that keep teams connected to the company’s purpose.

Key Insight for Candidates

New York is Empathy’s HQ hub, with leadership visibly present and accessible via transparent communication and regular in‑person touchpoints within a structured hybrid setup. This gives candidates clear alignment and mission‑led collaboration, reinforced by manager resources like grief-support toolkits for compassionate, real‑world leadership.

Positive Themes About Empathy

Strategic Vision & Planning: Leadership in New York consistently frames a clear direction: redefine bereavement care and adjacent hard-life moments through a tech-plus-human platform delivered via insurers and employers. As the headquarters, the New York team is closely tied to expansions like proactive planning (LifeVault) and employer Leave Support, indicating a coherent multi-product roadmap.
Collaborative & Aligned Leadership: From the New York base, leaders partner with major insurers and employers and convene the Empathy Alliance, signaling cross-industry alignment around the company’s approach. These relationships reinforce coordinated execution between product, care teams, and enterprise partners.
Open & Transparent Communication: Company materials associated with the New York presence emphasize transparent, low‑ego collaboration and leadership accessibility. This communication style aligns the local team with the mission to pair human care with AI for life’s hardest moments.