Top Director of Operations Jobs in NYC, NY

Lead Martech Operations team to configure and optimize Piano and Digioh for onsite and in-app journeys, audience targeting, gating/paywall, A/B testing, and subscription conversion. Manage platform configuration, QA, integrations, documentation, governance, cross-functional stakeholder collaboration, and team workflows to drive acquisition, engagement, and subscription growth.

Lead Americas revenue strategy and operations, define multi-year GTM plans, drive market research, pricing, product alignment, build data-driven segmentation and experimentation, partner cross-functionally, represent region in global planning, and hire and develop a high-performing team.

Lead Americas revenue strategy and operations, defining GTM strategy, pricing, market expansion, and data-driven segmentation. Drive cross-functional growth initiatives, influence product direction with regional insights, represent Americas in global planning, and build and mentor a high-performing team to scale revenue capabilities.

As a Director in PwC's TMT Supply Chain Operations, you'll optimize supply chains, mentor future leaders, and drive innovative consulting solutions, enhancing client performance and satisfaction.

Lead activation and adoption of Mastercards Studio product operations system, govern product lifecycle performance, build reporting and analytics for decision-making, and align operating model, governance, and execution across stakeholders to improve product velocity, quality, and portfolio outcomes.

Lead end-to-end payments operational quality for booking ingestion, commission tracking, and advisor payouts. Build scalable processes and automation, partner with Finance, Product, and Engineering, run metrics and reporting, and manage a distributed team to ensure accurate, timely payouts and operational excellence.

Lead implementation, training, and continuous improvement of store and omni operational strategies and tools. Drive adoption of POS and store-facing technologies, labor optimization, and operational standards while partnering with cross-functional teams to improve productivity, expense management, and customer experience. Build and coach a high-performing store operations team and own crisis management, communications, governance, and performance analysis.

Serve as a strategic partner to Sales leadership, driving global sales operations, cross-functional alignment (Sales, Marketing, Product, Partnerships), managing QBRs and account planning, owning enterprise tech programs, enabling product feedback processes, and supporting talent planning and critical Sales and Customer Success initiatives.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

The Senior Director of Operations leads the embedded studio operations team, manages operational initiatives, and ensures performance standards across HR&A studios while directly supporting the CFOO.

As Head of Revenue Operations, you'll design and manage systems like Salesforce to optimize revenue processes, support growth, and lead a RevOps team. Responsibilities include pipeline analysis, sales enablement, and cross-functional collaboration.

The Director of Operations will oversee daily operations, manage a team, build systems for efficiency, and ensure operational excellence in compliance with regulations for a mold and lead inspection company.

The Director of CX Self-Serve and Tech Operations at Rockstar Games will define strategies for player self-service, manage technical operations, oversee automation and chatbot initiatives, and ensure efficient player support using scalable systems and integrated tools.

The Director of People Operations & Total Rewards will lead the strategy and execution of HR operations, compensation, and benefits, focusing on AI integration and organizational scaling.

Lead and manage a team of People Business Partners supporting Global Operations. Partner with Operations leaders to design and implement people strategies, drive performance management, compensation, development programs, and DEI initiatives. Use data to guide decisions, coach leaders, ensure compliance, and collaborate with People COEs to solve complex organizational challenges.

Lead global SME channel sales operations to enable scalable growth through forecasting, revenue and portfolio reporting, KPI dashboards, activation oversight, cross-functional alignment, and process automation to drive revenue realization and operational excellence.

Lead and scale a marketing operations team for State and Local Government business. Architect MarTech and data pipelines (ETL/Reverse ETL), align Demand Gen with Sales, build lead scoring and attribution, scope vendors, implement automation, and deliver full-funnel reporting to accelerate pipeline and revenue.

Lead business operations for vaccine R&D programs, delivering resource and funding plans, tracking budgets (> $100M/year), advising governance and cross-functional teams, supporting due diligence and external partnerships, driving process improvements, and presenting to senior leadership. Manages budget/resource risks, develops forecasting tools, and partners with finance, legal, commercial, and business technology to ensure compliant, timely program execution.

Lead MOIAs day-to-day operations including budgeting, procurement, contracts, and administrative systems. Improve internal processes, manage financial planning and compliance, coordinate cross-agency efforts, supervise operations staff, monitor performance, and support implementation of agency priorities and initiatives.

Lead marketing operations to maximize team velocity by owning the MarTech stack, vendor strategy, and software spend; integrate generative AI workflows; establish planning cadence and cross-functional processes; drive data governance, analytics platforms, and CMS administration; and enable Creative, Growth, Brand, and Product Marketing teams to execute at scale.

Lead execution of North American B2B secular shift programs to drive card adoption and spend. Manage cross-functional stakeholder alignment, KPI reporting, pilots, scaling initiatives, market and customer insights, and commercial execution with Sales, Product, Partnerships, analytics, risk, and operations to deliver measurable growth.

Serve as trusted partner to Bank Tech Ops leadership to oversee enterprise tech backlog, program oversight for tech transformation, build scalable operational processes, advise senior leaders, align technical routines with strategy, and connect engineering/product initiatives to business outcomes.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

Lead the Technical Solutions Operations PMO to build scalable operating models, run cross-functional programs end-to-end, deploy AI-enabled workflows, measure business outcomes, represent TSO to executive stakeholders, and develop a high-performing team of senior Technical Program Managers.

Lead marketing operations for the US Obesity franchise: design and run content and creative workflows, asset management, MLR review planning, agency operations, and marketing ops technology. Build dashboards, governance, and playbooks while partnering cross-functionally to keep multi-workstream consumer programs on track toward launch.