Top Operations Jobs in NYC, NY

The Head of Claims & Benefits Operations drives operational excellence, manages performance across claims, and leads service strategies while ensuring financial accountability and unified beneficiary experiences.

The Manager of Digital Strategy & Operations will analyze investment efficiency, track digital performance, and support strategic initiatives across brands, requiring strong analytical skills and experience in investment banking or consulting.

The Staff, Energy Operations will oversee site-specific utility workflows for data center developments, coordinate utility execution, manage infrastructure planning, and ensure alignment with construction and operations teams. They will handle contracts and report on utility status, and work across various departments to support decision-making.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

The Legal Operations Analyst will optimize contract lifecycle management, implement technology solutions, and enhance operational efficiencies within the Legal, Policy, and Trust & Safety department.

The Sr. Business Operations Associate identifies operational issues, builds solutions, and drives cross-functional execution, enhancing team efficiency and quality.

As a Workforce Operations Analyst, you will manage workforce performance, optimize customer support staffing, analyze metrics, and collaborate across teams to improve service delivery.

As Client Operations Manager, you will lead a team to enhance technical operations, drive improvements, design systems, and manage client relationships while fostering strong cross-functional partnerships.

The Lead, Business Operations will drive cross-functional initiatives, improve operational efficiencies, and coordinate across teams to enhance mental healthcare access.

The Executive Assistant supports the Global Operations Team with executive calendar management, meeting logistics, travel coordination, and stakeholder communication, ensuring efficient operations execution.

The Marketplace Operations Manager will oversee P&L for Events & Hospitality, manage marketplace operations, collaborate with data science, drive worker acquisition, and develop metrics for success.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead global fulfillment operations, driving strategy and execution for scaling logistics. Oversee new facility launches and manage fulfillment performance metrics.

The Senior Manager of Design Operations will oversee team collaboration, manage operations, and enhance design standards while mentoring staff and improving processes within design management.

The GTM Strategy and Operations Senior Manager will analyze sales performance, improve operations, and drive strategic growth initiatives while working closely with sales, product, and leadership teams.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.

The role involves leading global training operations, managing teams, optimizing performance, and collaborating cross-functionally to enhance customer experiences.

The Workforce Operations Manager will oversee capacity planning, scheduling, and reporting for the Trust & Risk organization, focusing on forecasting staffing needs and managing agent schedules.

The Senior Systems Administrator manages and configures post-purchase support systems like Zendesk, ensuring effective support for users and operations. Responsibilities include system administration, managing integrations, improving workflows, and driving system reliability.

The Vice President of Operations will oversee regional parking operations, driving growth and profitability while ensuring customer satisfaction and compliance. This role includes leading teams, developing strategies, and managing budgets effectively across multiple locations.

The Services Operations Analyst supports the Professional Services team by developing proposals, managing client requests, and aiding in operational activities to enhance service delivery.

The Senior Manager, Strategic Operations will oversee strategy, planning, and execution for Physical Security, translating initiatives into measurable outcomes and managing risk. Responsibilities include aligning with company priorities, building reporting systems, driving cross-functional initiatives, and implementing AI solutions.

Support day-to-day operations of the Setup Sessions program by managing databases, running workflows for onboarding and payouts, and streamlining processes using Notion AI.

The Director of Strategic Operations at GameChanger will evolve company strategy into execution, manage performance systems, and ensure alignment across multiple departments, including Product, Engineering, and Marketing. The role requires strong leadership in strategic initiatives and effective communication with executive stakeholders.

The Clinical Operations Manager will lead cross-functional initiatives, manage teams, design scalable systems, and drive operational efficiency within Headway's clinical operations.