Top Operations Manager Jobs in NYC, NY

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Manage corporate security operations including office, event, and field security; develop programs and frameworks ensuring physical safety; oversee vendor performance and emergency response initiatives; require extensive experience in multi-office environments and crisis management.

Lead a facility-level field operations team, managing fleet, inventory, Field Service Managers and technicians. Drive CSAT, first-time-right, productivity and cost controls; hire, mentor and evaluate managers; ensure equipment availability, safety compliance, site upkeep, and operational performance against financial and program goals.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Drive operational excellence for strategic platform partnerships by managing trackers and timelines, coordinating cross-functional teams, handling partner technical escalations, building Looker dashboards, performing analysis in Excel/Sheets, and improving processes to scale Partnerships.

Lead planning, cadence, and cross-functional program management for a unified Enterprise Growth business. Own forecasting, reporting, dashboards, partner management, and execution of growth initiatives across Sales, Product, Marketing, Finance, and RevOps to establish a proven operating model and FY27 targets.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead partnership operations for Snap Music: manage music rights, content ingestion (DDEX), metadata and CMS architecture, ensure licensing compliance, oversee third-party providers, drive automation and efficiency, resolve complex partner issues, and collaborate cross-functionally with Product, Engineering, Finance, and Legal.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Lead day-to-day operations for a ~100-person remote newsroom: implement and maintain SOPs, manage vendor contracts, optimize processes and workflows, support KPI tracking and automation, partner on risk management and digital security, run Knowledge Core and drive company-wide tool adoption, and support cross-functional projects.

The GTM Strategy and Operations Senior Manager will analyze sales performance, improve operations, and drive strategic growth initiatives while working closely with sales, product, and leadership teams.

Manage DIS administration, deployment, monitoring and support for EAI/ETL (BizTalk, SSIS). Lead distributed operations teams, ensure SOX compliance, automate deployments, maintain documentation, monitor performance and alerts, coordinate with DBAs/Control-M, manage incidents/DR/backups, support testing and ensure SLA/OLA adherence.

The Operations Manager will analyze product metrics, drive operational strategies, lead cross-functional projects, and improve customer experiences for Nevis's AI wealth management platform.

Manage end-to-end speaker logistics for national cybersecurity events, including onboarding, travel coordination, schedule and rehearsal management, on-site support, and post-event follow-up. Partner with programming, marketing, production, and operations to ensure speaker deliverables, maintain records, monitor related budgets, and continuously improve speaker processes. Travel up to 25% annually.

Lead and improve client operations and reporting for Integrated Middle Office Solutions. Develop strategies to enhance service delivery, streamline processes, ensure timely and accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk management.

Lead client operations and reporting team to improve service delivery, streamline processes, ensure timely client reporting, manage key client relationships, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Oversee and coordinate company operations and strategic development, manage multiple projects, ensure client satisfaction, review major deliverables for quality, work cross-functionally and closely with the CEO to identify issues and growth opportunities.

As Operations Manager, you will oversee staffing, capacity planning, and the operational processes of the AI delivery organization, ensuring effective execution and financial performance.